Campus Dining Marketing Operations Lead

Austin Grill LLC; Princess Anne (MD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Thompson Hospitality in Maryland seeks a Marketing Operations Manager to bring campus dining marketing strategies to life across a dynamic environment. You will lead campaigns, coordinate with dining and operations teams, and help deliver exceptional guest experiences.

Reporting to the VP of Marketing & Programs, you will align marketing promises with operations, train student ambassadors, analyze data, and support catering, retail, and events to drive participation and revenue on campus.

Qualifications

• Bachelor's degree in Marketing or related field; equivalent experience may be considered.
• 3+ years of experience in marketing, hospitality, foodservice, retail, campus engagement, events, operations, or a related field.
• Strong project management, communication, presentation, and relationship-building skills.

Responsibilities

• Execute the established marketing calendar for campus campaigns and events.
• Coordinate campus marketing initiatives with culinary, residential dining, retail, catering, and operations teams.
• Support meal plan education, participation, promotion, and sales initiatives.
• Train and support managers, associates, and student ambassadors on programs.
• Use data to identify opportunities and improve results.
• Partner with Catering Director to increase catering awareness, leads, and sales.
• Ensure marketing promises align with operational capabilities.

Skills

Marketing strategy

Operations leadership

Campus dining

Project management

Communication

Relationship-building

Events coordination

Data-driven decisions

Education

Bachelor's in Marketing

Tools

CRM systems

Digital marketing tools

Visual merchandising

Job description

Thompson Hospitality in Maryland seeks a Marketing Operations Manager to bring campus dining marketing strategies to life across a dynamic environment. You will lead campaigns, coordinate with dining and operations teams, and help deliver exceptional guest experiences.

Reporting to the VP of Marketing & Programs, you will align marketing promises with operations, train student ambassadors, analyze data, and support catering, retail, and events to drive participation and revenue on campus.