Campus Dining Catering Supervisor (7987)

Genuine Foods; Chicopee (MA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health and retirement benefits

Paid time off

401K

Growth Opportunities

Job summary

Genuine Foods in Chicopee, MA is seeking a Catering Manager/Events Manager to lead the Catering Department, train staff, supervise event setup, and coordinate orders.

You will work with the Executive Chef on menus, oversee cost controls for food and labor, and ensure top-tier service at every event. This role requires proactive leadership and strong customer-facing skills.

Qualifications

• Minimum of 2 years of food service experience, including 1 year of supervisory experience.
• Previous catering experience in restaurants, hotels, corporate dining, educational institutions, healthcare, military and/or other food service operations required.
• Knowledge of food and catering trends with a focus on quality, production, sanitation and food safety, and presentation.
• Proven track record and knowledge of growing a business, including ability to control food/labor costs.
• Expert client relationship, influencing, presentation, listening, and communications skills.
• Champions inclusion mindset, proactive, positive, professional, flexible, and resilient.
• Demonstrates initiative, ownership, multitasking, prioritization, and organization skills.
• Proficient in Microsoft and Google Suite and other computer skills.

Responsibilities

• Supervise all catering events and ensure customer satisfaction.
• Oversee event operations including logistics, sanitation, and safety.
• Collaborate with Executive Chef on menus for events.
• Train catering staff in service standards and presentation.
• Control food and labor costs for each event.
• Communicate with management, clients, vendors and associates.
• Maintain client relationships and resolve issues promptly.
• Assist with food service activities and cover positions as needed.
• All other duties as assigned.

Skills

Food service experience

Supervisory experience

Catering industry experience

Food safety knowledge

Business acumen

Client relationship

Inclusion mindset

Multitasking & organization

Computer skills (MS/Google)

Job description

Job DetailsJob Location: MA - Hampden County - Chicopee, MA 01013Position Type: Full-Time HourlySalary Range: $22.00 - $22.00 HourlyJob Category: Operations - Food Service

ABOUT GENUINE FOODS

At Genuine Foods we create nourishing food environments at schools and workplaces through great-tasting and wholesome meals, made from genuine ingredients. We are a growing social enterprise that uses food to enhance health, productivity and happiness. We believe that fresh, scratch-made food together with unparalleled service and meaningful enrichment programs can transform lives and build community. Food service management is what we do, but what we achieve together with our customers, our partners and our dedicated team goes beyond the plate.

ABOUT THIS POSITION

As a Catering Manager/Events Manager, you will be responsible for managing the Catering Department in all duties including training new associates, overseeing event set-ups, entering and updating orders in Catertrax, updating the kitchen boards daily with upcoming events and directing any temporary personnel in addition to their everyday assignments. You will ensure proper service to clients during events, including attending planning meetings, proper set-up, cleaning, and breakdown procedures.

ESSENTIAL RESPONSIBILITIES

• Supervise all catering events as the face of Genuine Foods on the ground to ensure they go off smoothly and to customer satisfaction.
• Involvement in all catering event operations including logistics, quality improvement and control, sanitation and food safety, and all facility related activities.
• Collaborate with the Executive Chef on crafting menus for events.
• Train all catering staff in service standards, menu presentation, and providing customer service the Genuine way.
• Control food costs and labor costs for every event.
• Communicate across various levels including management, clients and customers, outside vendors, and associates.
• Maintain client relationships.
• Ensure that any problems are resolved quickly and efficiently and communicated upwards as needed.
• Assist with all food service related activities as needed. Cover any positions as needed.
• All other duties as assigned.

QUALIFICATIONS

• Minimum of 2 years of food service experience, including 1 year of supervisory experience.
• Previous catering experience in restaurants, hotels, corporate dining, educational institutions, healthcare, military and/or other food service operations required.
• Knowledge of food and catering trends with a focus on quality, production, sanitation and food safety, and presentation
• Have a proven track record and knowledge of growing a business, along with solid business and financial acumen, including ability to control food/labor costs.
• Show expert client relationship, influencing, presentation, listening, and communications (written and verbal) skills.
• Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient
• Demonstrates initiative, ownership, multitasking, prioritization, and organization skills
• Proficient in the use of Microsoft Suite, Google Suite, and other computer skills.

Benefits and Perks

• Health and retirement benefits
• Paid time off
• 401K
• Growth Opportunities

GENUINE VALUES

• TRUSTWORTHINESS: We operate by our commitment to integrity, reliability, and consistency. Our clients deserve our very best - every single time.
• PERSONAL ACCOUNTABILITY: We are creative problem-solvers who own our results and can immediately identify solutions. We learn from our mistakes. No excuses.
• PEOPLE FIRST: We are first-and-foremost a people-centered organization. It's the backbone of hospitality. Every person matters and every person is seen.
• TRANSPARENCY: We are proud to offer openness and candor in every aspect of our business - from service standards, to purchasing, to financials. That’s what successful partnerships are based on.

Genuine Foods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training