Campus Custodial Lead — Operations & Safety

Austin Grill LLC; Columbia, Northern (SC, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Thompson Hospitality is seeking a Custodial Lead to coordinate and supervise day‑to‑day Custodial and Floor Care operations across campus facilities at Benedict College. You will lead Custodial staff, Floor Care Techs, and ensure work is completed safely, neatly, and in line with college standards.

The role requires strong leadership, communication, and hands‑on operational support within a fast‑paced campus environment, including evenings, weekends, and holidays as needed.

Responsibilities

• Train, coach, and support custodial employees on proper cleaning procedures, equipment operation, and safety protocols
• Assign tasks, manage schedules, and provide regular feedback that helps your team thrive
• Build a positive, team‑first work environment
• Supervise and coordinate daily activities of custodial staff across assigned campus facilities
• Develop and assign daily work schedules, project assignments, and coverage plan
• Inspect buildings and work areas to ensure cleanliness, sanitation, and safety standards are consistently maintained
• Monitor staff performance and provide ongoing feedback and corrective action when necessary
• Oversee daily cleaning activities like floor care, sanitizing restrooms, waste management, and general upkeep
• Ensure cleaning protocols are followed and that every space consistently meets our high standards
• Perform regular walkthroughs and inspections to keep our facility in top shape
• Ensure proper use, maintenance, and storage of custodial equipment, supplies, and chemicals
• Conduct routine quality inspections and address service deficiencies promptly
• Assist with floor care projects including stripping, waxing, buffing, carpet cleaning, and deep cleaning operations as needed
• Respond to emergency cleaning requests, weather‑related issues, and facility incidents promptly
• Maintain inventory levels and submit supply or equipment requests as necessary
• Monitor inventory of cleaning products, tools, and equipment
• Partner with the Manager to restock supplies responsibly and cost‑effectively
• Ensure proper and safe use of all equipment and materials
• Ensure the team follows all safety procedures, including OSHA guidelines
• Train staff on proper use of PPE and safe handling of chemicals and equipment
• Promote a safety‑first culture
• Respond quickly and professionally to cleanliness or maintenance requests
• Work closely with other departments to support special events and facility needs
• Help ensure every visitor has a positive and welcoming experience
• Support event setup and breakdown for campus meetings, programs, and special events
• Keep accurate records of schedules, inspections, and team attendance
• Share reports and updates with senior leadership
• Stay up to date on industry’s best practices and innovative cleaning methods

Job description

Thompson Hospitality is seeking a Custodial Lead to coordinate and supervise day‑to‑day Custodial and Floor Care operations across campus facilities at Benedict College. You will lead Custodial staff, Floor Care Techs, and ensure work is completed safely, neatly, and in line with college standards.

The role requires strong leadership, communication, and hands‑on operational support within a fast‑paced campus environment, including evenings, weekends, and holidays as needed.