Campus Confidential Advocate & Student Support

University of Hawaii system; Honolulu (HI); On-site; USD 65,000 - 90,000; Full time

Job summary

The University of Hawai'i at Manoa - Manoa CARES seeks a Confidential Advocate to provide confidential advocacy and counseling to students, faculty, and staff on academic grievances, conduct issues, and related university concerns. The role requires navigating university procedures and offering crisis support with discretion.

Collaborating with campus units, the advocate develops safety measures, connects individuals to resources, and maintains strict privacy standards, with some duties beyond

Qualifications

• Bachelor's degree in Counseling, Social Work, Psychology, Law, or related field with five (5) years of progressive advocacy/counseling experience.
• Knowledge of advocacy, counseling, and crisis response principles.
• Understanding of applicable federal and state laws related to general advocacy.
• Ability to resolve complex problems using creative reasoning and timely solutions.
• Strong written and verbal communication; report preparation.

Responsibilities

• Provide direct general advocacy, confidential counseling and support to students, faculty, and staff regarding academic grievances, grade appeals, student conduct, workplace violence, and other university-related concerns.
• Assist campus members in navigating university procedures and accessing resources.
• Advise on rights, resources, processes, and options while delivering timely crisis support and referrals.
• Maintain privacy and confidentiality standards in all advocacy interactions and records.
• Coordinate with campus units to discuss needs and assist with supportive measures.

Job description

The University of Hawai'i at Manoa - Manoa CARES seeks a Confidential Advocate to provide confidential advocacy and counseling to students, faculty, and staff on academic grievances, conduct issues, and related university concerns. The role requires navigating university procedures and offering crisis support with discretion.

Collaborating with campus units, the advocate develops safety measures, connects individuals to resources, and maintains strict privacy standards, with some duties beyond