Campus Bookseller: Customer Experience & Ops

Barnes & Noble Education, Inc.; Baltimore (MD); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Flexible Scheduling

Sick Time

Employee Discount

Management Development

Resume Boost

Job summary

Barnes & Noble College seeks a Campus Retail Associate in Maryland to deliver exceptional customer service and support store operations for peak periods with flexible scheduling. You will engage customers, process transactions, and maintain a welcoming, organized store environment.

Eligible benefits include daily time accruals, an employee discount on course materials, and opportunities through a Management Development Program to gain transferrable experience for your resume.

Qualifications

• Must be at least 18 years old.
• Confident engaging customers to deliver an elevated experience.
• Outstanding attitude with willingness to learn and excel in a fast-paced, team environment.
• Basic math, keyboarding, and data entry skills.
• Flexible availability throughout the academic year including peak periods.

Responsibilities

• Process sales transactions with cash, credit, or financial aid payments.
• Greet customers and ensure a positive experience throughout their visit.
• Support store operations and operate the cash register with speed and accuracy.
• Keep the store looking fresh by shelving, arranging, cleaning, and organizing products or space.
• Seasonal positions require work during peak periods (semester starts/ends), occasional weekends, and flexibility in scheduling.
• Routine housekeeping including dusting, mopping, window cleaning, vacuuming, trash removal.

Skills

Customer service

Communication

Flexible availability

Basic math

Data entry

Job description

Barnes & Noble College seeks a Campus Retail Associate in Maryland to deliver exceptional customer service and support store operations for peak periods with flexible scheduling. You will engage customers, process transactions, and maintain a welcoming, organized store environment.

Eligible benefits include daily time accruals, an employee discount on course materials, and opportunities through a Management Development Program to gain transferrable experience for your resume.