Campus Admissions Specialist

Rasmussen University; Rockford (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

100% tuition reduction on courses

401(k) with employer matching

Medical, Dental and Vision plans

Job summary

Rasmussen University in Rockford, IL is seeking a Campus Admissions Specialist to support the admissions team and campus operations. The role focuses on efficient processing of admissions documents, coordinating with students and staff, and ensuring FERPA compliance.

You will work in a team environment, handle sensitive records, and contribute to enrollment goals while providing excellent service to prospective students and the campus community.

Qualifications

• 1 to 3 years’ experience in a fast paced, service-focused or sales setting.
• Associates degree required; bachelor's degree preferred.
• Ability to work a flexible schedule that may include evenings and weekends.
• Strong organizational and follow-up skills with the ability to manage interruptions while delivering within tight deadlines.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite.
• Ability to work independently and collaboratively as a member of a team and with other departments.
• Must be self-motivated, flexible, positive and solutions oriented.

Responsibilities

• Admissions Support – maintain, track, and collect documents (electronic and paper) for enrollment.
• Comply with accreditation, state, federal and University standards.
• Assist with student outreach and appointment setting for the admissions team.
• Support student accounts, transfer credits, financial aid processes to aid enrollment.

Skills

Customer service

Strong communication

Time management

Sales ability encouraged

Education

Associate degree

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Campus Admissions Specialist
Rasmussen University
Rockford, IL

The Campus Admissions Specialist works in a team environment to support the admissions team and the campus at large in operating efficiently and effectively while serving students, the team and our community. The Campus Admissions Specialist will leverage their experience in an operations/administrative capacity to support all programs on campus, with a focus on admissions. The Campus Admissions Specialist serves as a resource for the campus admissions team, campus operations, and the Campus Executive Director.

This position will also require the handling and gathering of sensitive documents/records requiring strict adherence to the policies and procedures of the University.

The Campus Admissions Specialist will follow the policies and procedures adopted by the University in performing the duties of the position, including adhering to the Family Educational Rights and Privacy Act (FERPA) in handling student information.

Responsibilities:

Admissions Support – 70%

• Responsible for the overall maintenance, tracking, and collection of documents. This includes both electronic and paper generated documents stored at the campus. To include, but not limited to; background check process, immunizations, and other admissions related requirements for enrollment.
• Compliance with accreditation, state, federal and University standards is required.
• Responsible for performance metrics
• Assist with student outreach to prospective students. This includes collecting required documents for enrollment as well as potentially setting appointments for the admissions team.
• Exercises strong working knowledge of student account services, re-entry process, student prior learning opportunities including transfer credits and more, scheduling and financial aid process in order to assist students through the enrollment process efficiently.
• Builds strong relationships with prospective and current students by having the ability to listen and identify student needs.
• Strict adherence to all institutional, governmental and accreditation policies, regulations and codes of conduct.
• Accurately and professionally represents the University through interactions with students, staff and constituents.
• Cultivates a positive team environment by demonstrating accountability and dependability with respect to individual productivity and conduct.
• Implements and supports policy and procedural changes to ensure the success of students and the success of the University.
• Lead or assist with tracking student immunizations and other outstanding enrollment steps
• In support of the collaborative team environment, share responsibility to assist with campus and community activities and/or events both on campus and off-site, student orientations, career fairs, etc.
• Demonstrates a commitment to Rasmussen University’s mission, vision, and values in daily activities as well as support an environment of understanding, acceptance, and appreciation for diversity.

Administrative/Front Desk – 20%

• Assist with processing any invoices and submitting to accounts payable.
• Assist with opening and closing the campus, serve as a campus point person.
• Manage the community calendar(s) for the campus, make room reservations for courses and guests as requested.
• Process, reconcile and prepare incoming and outgoing mail and packages.
• Assist with the oversight of front desk activities to include, but not limited to:
• Provide general guidance and direction to Student Ambassadors.
• Escalate any concerns including work schedules and front desk coverage.
• Answer and refer incoming calls and concerns to the appropriate department.
• Assist with the overall maintenance and appearance of the front desk/welcome area.
• Assist with onboarding of new hires, as necessary.

Other Duties – 10%

• Will also perform other duties as requested.

Per the US Department of Education Program Integrity Rules, postsecondary institutions that participate in the student financial assistance programs pursuant to Title IV of the Higher Education Act (HEA) are barred from providing incentive payments to any person or entity engaged in student recruiting and/or admissions activities.

Reporting Relationships:

The Campus Admissions Specialist reports to the Campus Executive Director.

Requirements:

• 1 to 3 years’ experience working in a fast paced, service-focused or sales setting.
• Associates degree required, bachelor's degree preferred.
• Ability to work a flexible schedule that may include evenings and weekends.
• Strong organizational and follow‑up skills with the ability to manage interruptions while delivering within tight deadlines.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite
• Ability to work independently and collaboratively as a member of a team and with other departments.
• Must be self‑motivated, flexible, positive and solutions oriented.
• Strong communication and customer services skills required; some sales ability encouraged.
• Strict adherence to all institutional, governmental and accreditation policies, regulations and codes of conduct.
• Accurately and professionally represents the University through interactions with students, staff and constituents

Benefits & Compensation:

Rasmussen University offers a robust total rewards program that includes a competitive compensation and benefits program. These offerings are meant to support your well‑being, offer recognition opportunities and provide personal and career growth resources and support.

Our defined compensation structure is market competitive and is built to reward performance.A reasonable estimate of the current range for this role is $41,700.00 to $54,200.00. We take a number of factors into account when determining individual starting pay, including but not limited to: job and level hired into, location, skill set; experience and training; peer compensation and other business and organizational needs. This range is subject to change.

Pay is just one component of our total rewards package. We offer a choice of plans for Medical, Dental and Vision, a 401(K) retirement plan with employer matching, employer paid basic life insurance, AD&D, and numerous voluntary plan options. We also have a continuing education benefit available for full‑time employees offering a 100% tuition reduction on courses taken within our family of brands*, a robust learning management system and individual development planning. We are committed to supporting an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives.

*Some programs not available to residents of all states.

About Us:

Rasmussen University, a university accredited by the Higher Learning Commission, an institutional accreditation agency recognized by the U.S. Department of Education (www.hlcommission.org), is dedicated to changing lives and the communities it serves through innovative educational programs. As a pioneer in career-focused education since 1900, the University is defining a new generation of higher education that focuses on competency‑based education, technology and transferable skills. Rasmussen offers undergraduate and graduate programs online and in person at 20 campuses around the country. The University is designed to lift and support its students every step of the way, from each student’s first credential to their last. Rasmussen is dedicated to global enrichment, serving the underserved, and meeting the evolving needs of diverse students, communities, and economies. Rasmussen encourages its students, faculty, and staff to strive for academic excellence, community enrichment and service to the public good. Rasmussen is a wholly owned subsidiary of American Public Education, Inc. (Nasdaq: APEI). For more information about Rasmussen University, please visit www.rasmussen.edu.

It is the policy of Rasmussen University to afford equal opportunity to all qualified persons.We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. Rasmussen University does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.