Camping Specialist (Parts & Accessories Sales)

GENERAL RV CENTER; Elizabethtown (Lancaster County); On-site; USD 35,000 - 50,000; Full time

Job summary

GENERAL RV CENTER is seeking a qualified candidate to conduct professional RV delivery demonstrations, ensuring customers understand the safe and proper operation of their RVs. The role involves educating customers on recommended accessories to enhance their RV ownership experience and assisting in the selection of parts and accessories.

Qualifications include prior retail sales or customer service experience. Additionally, experience in the RV industry or similar fields is preferred. This position requires strong communication skills and a high school diploma.

Qualifications

• Prior experience in retail sales, customer service, or parts sales preferred.
• Experience in the RV industry or similar preferred but not required.
• Ability to explain technical products clearly.

Responsibilities

• Conduct RV delivery demonstrations and educate customers.
• Assist with part selections and maintain a clean parts department.
• Engage in weekly training related to RV systems and products.

Skills

Customer service

Retail sales experience

Technical product explanation

Education

High school diploma or equivalent

Job description

Responsibilities

WHAT YOU'LL DO:

• Conduct professional and thorough RV delivery demonstrations that ensure customers understand the safe and proper operation of their RV.
• Educate customers on recommended accessories that enhance safety, usability, and the overall RV ownership experience.
• Assist customers in selecting appropriate parts and accessories while delivering excellent customer service both in-store and through service work orders.
• Maintain a clean, organized, and well‑stocked parts department that supports customer experience and sales.
• Provide customer service that supports the long‑term RV ownership experience and reinforces dealership brand standards.
• Maintain strong communication with Sales, Service, and Parts leadership to support efficient dealership operations and delivery readiness.
• Engage in a minimum of one (1) hour of weekly training related to RV systems, product knowledge, and/or manufacturer‑led training to ensure continued development and expertise.

Qualifications

WHAT WE'RE LOOKING FOR:

• Prior experience in retail sales, customer service, or parts sales is preferred.
• Experience in the RV industry, automotive, marine, powersports, or similar product‑based industries is preferred but not required.
• Experience explaining technical products or systems to customers in a clear and professional manner is beneficial.
• Demonstrated ability to provide excellent customer service and communicate effectively with customers and coworkers.
• High school diploma or equivalent required.