Camp Host- Stehekin

Guest Services Inc; Stehekin (WA); On-site; USD 22,000 - 32,000; Full time

Job summary

Guest Services, Inc. seeks a Campground Host to greet visitors, answer questions and explain park regulations. The role involves outdoor work in varying weather, with a focus on safety and guest satisfaction.

You will assist with reservations, provide information on tours and rentals, and help maintain campground cleanliness and order. Candidates should have a High School diploma or GED and demonstrate strong customer service skills, English communication, and the ability to report issues to

Qualifications

• Partial High School education; High School Diploma/G.E.D. equivalent preferred.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.
• Ability to recognize when a problem has occurred and communicate it to management.

Responsibilities

• Greet visitors and provide information about regulations and park amenities.
• Assist with campground maintenance such as litter pickup and stocking restrooms.
• Clean campsites between check-ins and after campers check out; report any issues.
• Assist staff with camper reservations processing.
• Address quiet time issues and safety concerns as needed.
• Provide information on tour boats, store hours, rentals, and trails.
• Check that generators are shut down by 8 PM.

Skills

Customer service

Communication

English

Education

High School Diploma/G.E.D.

Job description

Compensation Amount: 19.50 USD Hourly

Job Summary

The Campground Host will be the first point of contact to greet and assist visitors, answer questions and explain regulations which apply. Work is completed mostly outside in hot, cold, wet, humid, windy conditions with large amounts of mosquitoes, flies and insects. Walking or bicycling is required.

ESSENTIAL FUNCTIONS

Perform light maintenance work around campground such as litter pickup, sweeping and stocking restroom with supplies. Clean campsites by performing minor maintenance tasks such as raking the campsite pad, washing tables, cleaning out fire rings, reporting any damage to your supervisor. Each site must be cleaned after every camper checks out and before another check in. Keep track of occupied and/or vacant sites. Assist staff with camper reservation process. Keep written report of complaints/criticism of park facilities, report situations that could affect the health and safety of visitors, and report any maintenance items which need immediate attention. Set an example by being a model camper practicing good housekeeping at all times in and around their assigned site and by observing all rules and regulations. Host is expected to work most weekends and holidays during their term. Provide visitors with information on tour boats; store hours; bicycle rentals; canoe and kayak rentals and trails. Check the campground to insure that all generators are shut down by 8PM. Address quiet time issues as needed. May be assigned other duties and projects not listed.

SKILL AND KNOWLEDGE REQUIREMENTS

Partial High School education; High School Diploma/G.E.D. equivalent preferred. Strong customer service abilities; actively looks for ways to assist customers and coworkers. Ability to recognize when a problem has occurred and communicate it to management.

PHYSICAL AND MENTAL REQUIREMENTS

Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. Exceptional interpersonal skills and experience required to work with a wide range of customers. Reading and writing work-related documents in English. Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English. Physical presence at the job site is essential to perform job duties.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in‑class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full‑service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.