Campaign Specialist II (Dealer.com)

Cox; Atlanta (GA); Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Campaign Specialist II to join their Managed Services team. This exciting remote role involves collaborating with Campaign Coordinators to support client needs and executing various tasks efficiently. The ideal candidate will demonstrate strong communication skills and a customer-focused mindset, with the opportunity to engage in limited client interactions. With a structured work schedule and a supportive environment, this position offers a pathway to professional growth and development within a dynamic team. If you are eager to contribute to impactful projects and thrive in a fast-paced setting, this role is perfect for you.

Benefits

Paid Time Off

Paid Holidays

Bereavement Leave

Volunteer Time Off

Military Leave

Parental Leave

Qualifications

• 3 years' experience in Customer Service, Hospitality, or Marketing.
• Excellent written and verbal communication skills required.

Responsibilities

• Assist Campaign Coordinators with tasks and projects.
• Process tasks efficiently in the Campaign Specialist queue.

Skills

Customer Service

Communication Skills

Critical Thinking

Time Management

Technical Learning

Education

High School Diploma/GED

Any level degree/certification in a related discipline

Tools

Web-based Technologies

Job description

Dealer.com, a Cox Automotive Brand, is currently looking for a Campaign Specialist II to join our team.

The Campaign Specialist II is a member of the Managed Services team who reports to the Manager, Campaign Coordinators and supports the team in several capacities. The Campaign Specialist will work in conjunction with and support assigned Campaign Coordinators to fulfill client requests. Additionally, the Campaign Specialist will assist in the collection, distribution, and execution of task work to support clients contracted with Dealer.com Managed Services. Once proven and demonstrating effective and efficient performance, the Campaign Specialist can be granted the opportunity the take on a limited client portfolio.

This position is remote/work from home and can be located anywhere within the United States.

In-Person Attendance (Location Specific):

• Team members residing within driving distance to the Burlington, VT area will be required to be in office once per week (4 times a month)
• The day of the week in person attendance is required, may vary

Work Schedule: Monday through Friday 11am-8pm Eastern Time Zone (subject to change based on business needs)

Your Role:

• Work alongside and assist a team of Campaign Coordinators with task work and projects as needed.
• Efficiently process and execute tasks in assigned Campaign Specialist queue.
• Work in conjunction with other Managed Services Teams (SEO, Creative, PM, Social, SEM) to fulfill client campaign needs.
• Once proven proficient, limited client interaction, both written (email) and verbal (phone)
• Participate in trainings and workshops as assigned by Management
• Other tasks as assigned

Qualifications:

Minimum-

• High School Diploma/GED and 3 years' experience in a related field (Customer Service, Hospitality, Marketing etc.)
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience;
• OR 5 years' experience in a related field
• Demonstrate excellent written and verbal communication skills
• Proficient in computer troubleshooting methodologies (with on-the-job training provided for proprietary technologies and applications)
• Customer focus, critical thinking skills, familiarity with web-based technologies, time management skills, technical learning skills

USD 17.74 - 26.59 per hour

Compensation:

Hourly base pay rate is $17.74 - $26.59/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

In California, we will consider non-driving candidates who use alternate means of transportation in accordance with applicable law.

Application Deadline: 05/13/2025