Campaign Ops Lead — Hands-On, Equity at FinTech Startup

Plum AI; Town of Texas (WI); On-site; USD 55,000 - 66,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401K

Equity in startup

Paid holidays

Discretionary vacation

Job summary

Plum AI is hiring a Campaign Operations Manager for a temporary role with potential to convert to full-time. You will own hands-on campaign execution inside Instantly and SmartReach, loading data, validating audiences, monitoring deliverability, and troubleshooting issues.

The position requires practical experience with Instantly and SmartReach, plus strong Excel/CSV skills and attention to data quality. You’ll support multiple customers and help campaigns launch successfully.

Qualifications

• Hands-on experience managing outbound email campaigns.
• Direct experience with Instantly and SmartReach required.
• Strong understanding of deliverability, domain reputation, inbox warm-up, sending limits, bounce management, and sender health.

Responsibilities

• Build, configure, launch, and manage campaigns in Instantly and SmartReach.
• Manage multiple campaigns, sending accounts, inboxes, and sequences.
• Upload, map, validate, and QA contact lists before launch.
• Configure sending schedules, limits, inbox rotation, and routing.
• Monitor campaigns and optimize volumes, timing, and settings.
• Provide accurate campaign status and KPI reporting for Account Managers.

Skills

Outbound campaigns

Campaign management

Excel/CSV skills

Tools

Instantly

SmartReach

Job description

Plum AI is hiring a Campaign Operations Manager for a temporary role with potential to convert to full-time. You will own hands-on campaign execution inside Instantly and SmartReach, loading data, validating audiences, monitoring deliverability, and troubleshooting issues.

The position requires practical experience with Instantly and SmartReach, plus strong Excel/CSV skills and attention to data quality. You’ll support multiple customers and help campaigns launch successfully.