Campaign Manager, AWS Cloud Sales Center (CSC) , US Customer Acquisition

Amazon Web Services (AWS); Seattle (WA); On-site; USD 66,000 - 143,000; Full time

Job summary

Join a leading company as a Campaign Manager at AWS, where you'll play a pivotal role in driving customer acquisition strategies and enhancing pipeline growth. This position merges sales, marketing, and customer engagement while demanding project management and analytical skills. A dynamic work environment supports your success through collaboration across teams and provides ample growth opportunities in cloud services.

Benefits

Flexible work hours

Mentorship and career growth opportunities

Diverse inclusive culture

Qualifications

• 3+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Understanding of cloud computing products and services.

Responsibilities

• Develop detailed campaign project plans including goals, messaging, and schedules.
• Analyze customer data to support upsell strategies.
• Collaborate with AWS sales leaders to align campaigns with business goals.

Skills

Program Management

Data Analysis

Cross-functional Collaboration

Campaign Strategy

Customer Engagement

Education

Bachelor's degree in a relevant field

Tools

Salesforce.com

Marketo

Job description

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Join to apply for the Campaign Manager, AWS Cloud Sales Center (CSC) , US Customer Acquisition role at Amazon Web Services (AWS)

Description

In this position, you'll work at the intersection of sales, marketing, and customer and partner engagement, contributing to pipeline generation across multiple sales segments. You'll collaborate with Marketing, Specialty Sales and Services, Business Development, AWS Partners, and AWS Sales Leadership to execute and refine customer engagement strategies.

Description

In this position, you'll work at the intersection of sales, marketing, and customer and partner engagement, contributing to pipeline generation across multiple sales segments. You'll collaborate with Marketing, Specialty Sales and Services, Business Development, AWS Partners, and AWS Sales Leadership to execute and refine customer engagement strategies.

Key job responsibilities

About The Role

At AWS, we're seeking a driven professional to join us as a Cloud Sales Center (CSC) Campaign Manager within our Customer Acquisition organization. This role is ideal for someone who is ready to take on increased responsibility and make a significant impact on our business growth.

In this position, you'll work at the intersection of sales, marketing, and customer and partner engagement, contributing to pipeline generation across multiple sales segments. You'll collaborate with Marketing, Specialty Sales and Services, Business Development, AWS Partners, and AWS Sales Leadership to execute and refine customer engagement strategies.

Impact And Scope

• Contribute to pipeline generation through well-executed campaign strategies
• Support AWS's market presence in NAMER across various customer segments
• Manage relationships with partners of medium complexity
• Deliver independently while seeking guidance from leadership on strategic matters
• Participate in the development and refinement of adoption and migration strategies
  
  

Key Responsibilities

• Work backwards from AWS Geo and Service pipeline goals to build campaign prioritization with service-level offers, messaging, and go-to-market execution
• Clarify requirements, customer needs, and priorities to develop effective campaign strategies
• Develop detailed campaign project plans, which include: campaign goals, messaging, calls to action, marketing distribution channels, and campaign schedules
• Analyze customer data and feedback to support cross-sell/upsell strategies
• Obsess over our end customer’s AWS experience and design campaigns on their behalf
• Identify patterns to improve technical and business solutions within the CSC
• Collaborate with senior/Executive AWS sales leaders to align strategic pipeline generation campaigns with business goals
• Oversee creation and launch of sales and marketing content focused on prospecting
• Model input and output-based goals and measure campaign effectiveness
• Orchestrate cross-functional activities across Sales, Partner teams, and executive stakeholders
• Build relationships with key AWS partner executives to align pipeline generation campaigns, leveraging their service offerings, resources and/or market strategies
• Develop and execute partner co-sell programming to accelerate incremental pipeline through targeted campaigns (live and virtual)
• Design and implement partner playbooks defining roles, responsibilities, and success metrics
• Assist in developing targeted prospecting campaigns with partners to identify new opportunities and/or progress opportunities through the sales funnel, improving Pipeline Revenue Realization (PRR)
• Provide feedback to AWS sales leadership on partner strategy and opportunities to optimize
• Support customer-facing sales engagement at live and virtual events, or via direct campaign execution. Could include running prospecting calls, discovery meetings, or supporting CARs and partners to progress opportunities
• Forecast, track, and report campaign effectiveness metrics as well as overall ROI to internal stakeholders. Plus, continually monitor, analyze and tune campaigns to maximize conversion, pipeline, and revenue generation
• Advise and spearhead technology and tool adoption plans, in support of pipeline and revenue generation
• Drive timely decisions and clear blockers, escalating issues appropriately
  
  

About The Team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 3+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• Proven ability to create and execute go-to-market strategies
• Understanding of cloud computing products, services, and their constraints
• Bachelor's degree in a relevant field or equivalent practical experience
  
  

Preferred Qualifications

• Experience with Marketing Automation Platform and CRM systems; Salesforce.com and Marketo is preferable
• Experience in managing projects related to cloud computing or IT infrastructure
• Superior oral and written communication skills with an innate attention to detail
• Motivated self-starter who thrives on working in complex and challenging environments of a rapidly evolving business
  
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.


Company - Amazon Web Services, Inc.

Job ID: A3001305

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Advertising, and Business Development

• Industries

  IT Services and IT Consulting

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