Camp Manager & Operations Administrator

Akcenter; Anchorage (AK); On-site; USD 69,000 - 71,000; Full time

Job summary

The Alaska Center Education Fund's Trailside Discovery Camp seeks a Camp Manager & Operations Administrator in Anchorage, AK for year-round leadership. This role reports to the Camp Director and supports administrative, operational, staffing, and communication systems across the camp.

You will liaise with families, seasonal staff, and program leadership, coordinating recruitment, onboarding, camper registration, family communications, training logistics, and daily operations during the year and

Qualifications

• Experience in camp management, recreation, youth programming, nonprofit administration, or a similar field.
• Experience hiring, onboarding, scheduling, or coordinating staff.
• Previous supervisory or team leadership experience.
• Current First Aid and CPR certification, or ability to obtain within six months.
• Current, valid driver’s license and ability to drive camp vehicles.

Responsibilities

• Serve as a primary professional point of contact for camper families, including emails, phone calls, registration questions, account questions, and program inquiries.
• Manage CampBrain registration systems, camper records, family accounts, payments, and related database information.
• Ensure camper information is accurate, complete, organized, and available to appropriate staff before and during camp sessions.
• Prepare and distribute operational documents, including attendance lists, medical lists, rosters, weekly reports, parent information, staff materials, and manuals.
• Maintain organized administrative systems for records, forms, supplies, materials, and compliance documentation.
• Support timely communication and follow-up between families, camp staff, site leads, and camp leadership.
• Support evaluation processes for programming, camp staff, site directors, and family experience.
• Coordinate interview scheduling and participate in selected interviews, as appropriate.
• Support hiring workflows by sending applicant and onboarding paperwork, tracking completion, and ensuring documents are submitted accurately and on time.
• Maintain staffing records in BambooHR and other internal HR systems.
• Help ensure seasonal staff complete required paperwork, background checks, onboarding steps, and training requirements before their start date.
• Coordinate pre-camp staff training logistics, materials, schedules, and communication.
• Support staff resource preparation for training and onboarding.
• Assist with staffing coverage planning across multiple camp sites and programs.
• Track staffing needs based on camper enrollment, program requirements, and site needs.
• Support the Camp Director and summer leadership team with seasonal staff coordination, communication, and follow-up.
• Support the Camp Director in maintaining safe, consistent, and age-appropriate camp programs that meet the needs and interests of Alaska’s youth.
• Assist with documentation and systems related to licensing requirements, American Camp Association standards, internal policies, staff training, incident reporting, and camper needs.
• Help ensure camp systems and expectations are implemented consistently across all locations.
• Gather and organize feedback from youth, families, and staff to support program quality, safety, and improvement.
• Monitor family accounts and support accurate tuition billing, payment tracking, account follow-up, and camper payment records.
• Process or support invoices, expense reports, purchase documentation, and other financial records accurately and on time.
• Support administrative tasks related to budget tracking, program data, grant reporting, organizational reporting, and financial documentation.
• Provide program data and other information to support grant writing, grant reporting, fundraising activities, and organizational planning.
• Assist the Development team with annual fundraising event preparation, auction support tasks, and other fundraising activities, as needed.
• Support camp operations by helping track supplies, equipment, vehicles, facility reservations, facilities' needs, and related administrative systems.
• Maintain vehicle-related records, including maintenance schedules, usage tracking, inspections, fuel records, and repair follow-up.
• Coordinate with the Camp Director and appropriate staff to ensure operational needs are identified, documented, and addressed in a timely manner.

Skills

Organizational skills

Communication skills

Computer skills

Administrative systems

Confidentiality

Independent work

Education

Bachelor's degree in related field

Tools

CampBrain

BambooHR

Job description

Title: Camp Manager & Operations Administrator

Reports to: Trailside Director

Status: Full-time, exempt

Location: Anchorage, AK. This is an in-person position. Work is primarily based in our Anchorage office, with potential travel to outreach events throughout the year and Trailside Discovery Camp locations during the summer season. Occasional remote work might be approved.

Compensation: $69,000-71,000/annually

Application Review: First review of applications will begin July 29, 2026. The position will remain open until filled.

Position Overview

The Camp Manager & Operations Administrator is a year-round leadership position that reports directly to the Camp Director and supports the administrative, operational, staffing, and communication systems of Trailside Discovery Camp.

This position is a key professional liaison for families, seasonal staff, and internal program leadership. The role requires strong organization, follow-through, sound judgment, and the ability to manage many moving pieces at once. The Camp Manager & Operations Administrator supports the full camp cycle, including seasonal staff recruitment and onboarding, camper registration, family account management, parent communication, training logistics, compliance documentation, and day-to-day operational systems.

During the summer season, this position serves as a member of the summer leadership team, with a primary focus on family communication, staff coordination support, administrative systems, camper information, and camp-wide logistics. When the Camp Director is unavailable, this position may serve as the point person for operational questions and immediate administrative needs.

Organizational Overview

The Alaska Center Education Fund envisions a thriving, just, and sustainable Alaska for future generations. We engage and empower Alaskans of all ages to support clean air and water, a strong and resilient democracy, and a fair and equitable transition from an extractive economy to a regenerative economy.

Trailside Discovery Camp is an environmental education program providing outdoor education opportunities to local Alaskans. Our primary focus is on 12-week summer camps currently held at three locations in Anchorage and one in Eagle River/Chugiak. Trailside also offers winter and spring programs and may expand through future out-of-school-time partnerships.

Primary Responsibilities

Administration & Communication

• Serve as a primary professional point of contact for camper families, including emails, phone calls, registration questions, account questions, and program inquiries.
• Manage CampBrain registration systems, camper records, family accounts, payments, and related database information.
• Ensure camper information is accurate, complete, organized, and available to appropriate staff before and during camp sessions.
• Prepare and distribute operational documents, including attendance lists, medical lists, rosters, weekly reports, parent information, staff materials, and manuals.
• Maintain organized administrative systems for records, forms, supplies, materials, and compliance documentation.
• Support timely communication and follow-up between families, camp staff, site leads, and camp leadership.
• Support evaluation processes for programming, camp staff, site directors, and family experience.

Seasonal Staff Recruitment, Hiring and Onboarding

• Support seasonal staff recruitment, including updating job descriptions, posting positions, attending hiring fairs, and assisting with applicant outreach.
• Coordinate interview scheduling and participate in selected interviews, as appropriate.
• Support hiring workflows by sending applicant and onboarding paperwork, tracking completion, and ensuring documents are submitted accurately and on time.
• Maintain staffing records in BambooHR and other internal HR systems.
• Help ensure seasonal staff complete required paperwork, background checks, onboarding steps, and training requirements before their start date.
• Coordinate pre-camp staff training logistics, materials, schedules, and communication.
• Support staff resource preparation for training and onboarding.
• Assist with staffing coverage planning across multiple camp sites and programs.
• Track staffing needs based on camper enrollment, program requirements, and site needs.
• Support the Camp Director and summer leadership team with seasonal staff coordination, communication, and follow-up.

Program, Compliance, Quality Support

• Support the Camp Director in maintaining safe, consistent, and age-appropriate camp programs that meet the needs and interests of Alaska’s youth.
• Assist with documentation and systems related to licensing requirements, American Camp Association standards, internal policies, staff training, incident reporting, and camper needs.
• Help ensure camp systems and expectations are implemented consistently across all locations.
• Gather and organize feedback from youth, families, and staff to support program quality, safety, and improvement.

Finance, Facilities & Organizational Support

• Monitor family accounts and support accurate tuition billing, payment tracking, account follow-up, and camper payment records.
• Process or support invoices, expense reports, purchase documentation, and other financial records accurately and on time.
• Support administrative tasks related to budget tracking, program data, grant reporting, organizational reporting, and financial documentation.
• Provide program data and other information to support grant writing, grant reporting, fundraising activities, and organizational planning.
• Assist the Development team with annual fundraising event preparation, auction support tasks, and other fundraising activities, as needed.
• Support camp operations by helping track supplies, equipment, vehicles, facility reservations, facilities' needs, and related administrative systems.
• Maintain vehicle-related records, including maintenance schedules, usage tracking, inspections, fuel records, and repair follow-up.
• Coordinate with the Camp Director and appropriate staff to ensure operational needs are identified, documented, and addressed in a timely manner.

Qualifications, Skills & Experience

Skills

• Strong organizational skills and ability to manage multiple deadlines, records, communications, and seasonal priorities.
• Professional communication skills and ability to work effectively with families, seasonal staff, applicants, vendors, and internal leadership.
• Strong computer skills, including proficiency with standard office software such as Word, Excel, PowerPoint, shared drives, email, and database systems.
• Ability to manage detailed administrative systems, including registrations, camper records, staff records, payments, schedules, forms, and follow-up tasks.
• Ability to handle confidential camper, family, staff, and organizational information with care.
• Ability to work independently, prioritize competing needs, and identify when issues need to be elevated.

Required

• Related experience in camp management, recreation, youth programming, human services, education, nonprofit administration, program operations, or a similar field.
• Previous experience hiring, onboarding, scheduling, or coordinating staff.
• Previous supervisory or team leadership experience.
• Current First Aid and CPR certification, or ability to complete certification within six months.
• Current, valid driver’s license and ability to drive camp vehicles, including 15-passenger vans and trailers, or willingness to complete training within six months.

Preferred

• Bachelor’s degree in a related field.
• Minimum of two years of experience in camp, youth programming, recreation, education, or program operations.
• Previous experience as a camp instructor or youth program staff member.
• Experience using camp registration or camper database systems, such as CampBrain or UltraCamp.
• Experience using staff databases like BambooHR.

Physical Requirements & Working Conditions

• Ability to sit, stand, walk, and move around camp environments for extended periods.
• Ability to lift up to 50 pounds.
• Work may take place in office settings and outdoor camp environments, including exposure to varying weather conditions.
• Ability to respond quickly to changing situations involving youth, families, staff, and program operations.
• Evening and weekend work may be required, especially during peak camp season.
• Peak season may require longer workdays and timely responses to calls, emails, and operational needs outside regular camp hours.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

The above is intended to describe the general content and requirements of this job. It is not meant to be construed as an exhaustive statement of duties, responsibilities, or requirements.

This is a full-time position based in Anchorage, Alaska. Position and Salary are dependent on experience, with a generous and competitive benefits package. Alaska Center staff have access to professional development opportunities, including training and support. The Alaska Center provides a supportive work environment with excellent benefits and incentives. The Alaska Center is an equal-opportunity employer. Employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, age, national origin, marital status, citizenship, disability, veteran status, or any other protected characteristic as established under law. We are committed to supporting, centering, and working with Black, Indigenous, and People of Color, Working-Class and Low-Income people, Women, LGBTQIA2+ people, and Disabled people in addressing the many crises that impact us. We strongly encourage people with these identities or who are members of other marginalized communities to apply.

To Apply: Please complete the form including submitting all requested materials. In your cover letter, be sure to address how your qualifications match the job description and why you want to work for our organization in your cover letter. Position open until filled. Email [e-mail] with any questions. No phone calls, please.