Camp Launch IT Support Technician

William & Mary; Williamsburg (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

William & Mary is looking for a Camp Launch IT Support Technician to provide essential technical support for summer camps. The position involves setting up, troubleshooting, and managing technology needs throughout the camp's duration, ensuring smooth operation and support for staff and activities. This temporary hourly role offers flexible hours during July, suitable for individuals with prior IT Helpdesk experience and a focus on customer service.

Qualifications

• High school diploma or equivalent required.
• Experience in IT Helpdesk or similar technical role.
• Basic knowledge of networking principles and OS.

Responsibilities

• Provide technical support during summer camps.
• Set up and troubleshoot technology before and during camps.
• Break down tech setups at camp's conclusion.

Skills

Customer service

Prior Helpdesk experience

Networking principles

Operating systems knowledge

Task prioritization

Education

High school graduate or equivalent

Job description

Position Number:

T0690W

Position Title:

Camp Launch IT Support Technician

Employment Category:

Hourly - Temporary

Location:

William & Mary

Department:

3M4200 Ed Center for Gifted Education

Unit Mission Statement:

The Center for Gifted Education is a learning community that values and fosters the talent development process and optimal functioning of high-ability individuals over their life span.

Position Summary:

The IT Support Technician works with the Center for Gifted Education as the sole technical support for summer camps before, during, and after the camp session. This includes setting up (computer banks/ laptops) before Camp, troubleshooting and supporting Camp Staff during the Camp session, and breaking down technology setups after the Camp concludes.

The IT Support Technician will be available to work during the whole month of July (20-40 hours per week).

Conditions of Employment:

• This position is a temporary (hourly) position not to exceed 6 months. All hourly employees are subject to the limitations of the Virginia Manpower Control Program and total hours worked may not exceed on average 29 hours per week, over the course of a twelve-month period beginning May 1 each year.
• This is a non-exempt position, eligible to receive overtime in accordance with the Fair Labor Standards Act. This position may be subject to overtime during high peak times, etc. as directed and approved by the supervisor.
• This is a restricted position, subject to the continued availability of funding.

Essential Designation:

No

FLSA:

Non-Exempt

Position Restricted?:

Yes, this is a temporary position

Position Term:

Other (specify actual months below)

Position Months:

Staff: Other (specify pay period start/end dates) - Intermittent up to 12 months

Required Qualifications:

• High school graduate or equivalent.
• Prior experience working on a Helpdesk in IT or a similar technical function.
• Basic knowledge of networking principles and operating systems.
• Demonstrated ability to effectively prioritize and execute tasks in a complex and fast-paced setting.
• Customer-service focused.

Preferred Qualifications:

• Experience working with technology in an educational setting.

Is the position remote work eligible?:

Not eligible

Remote Work Disclaimer:

Remote work eligibility is not guaranteed and is subject to approval. Employee eligibility depends on the likelihood of the employee succeeding in a remote work arrangement and the supervisor’s ability to manage remote workers. Departments and/or Human Resources may amend, alter, change, delete, or modify eligibility.

Advertised Pay Range:

$15.50 - $17 per hour, commensurate with relevant experience.

Advertised Pay Range Statement:

All hiring rates are commensurate with relevant experience up to the advertised amount considering internal alignment.

University Salary Range:

U03

Benefits Summary Statement:

N/A

Job Open Date:

05/08/2025

Open Until Filled:

Yes

Special Application Instructions:

We will not sponsor applicants for work visas for this vacancy.
This is a pool position that will be accessed ONLY when an opening arises and is based on funding. Only those selected for an interview will be contacted. The review of applications is ongoing.

Background Check Statement:

William & Mary is committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or driving history check.

EEO Statement:

William & Mary values diversity and invites applications from underrepresented groups who will enrich the research, teaching and service missions of the university. The university is an Equal Opportunity/Affirmative Action employer and encourages applications from women, minorities, protected veterans, and individuals with disabilities.