Camp Host Lead at Watauga

ExplorUS; Watauga (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Camp Host Lead, where you will manage operations in a scenic recreational area. This role offers the chance to work closely with a dedicated team, ensuring visitors enjoy a safe and pleasant experience. With responsibilities ranging from personnel management to facility maintenance, you'll play a vital role in the upkeep of beautiful outdoor spaces. If you love the outdoors and have a passion for customer service, this is an exciting opportunity to make a difference in a tranquil environment.

Qualifications

• Strong customer service and communication skills are essential.
• Experience in personnel management is required.

Responsibilities

• Oversees operations and corrects deficiencies in permitted areas.
• Supervises and trains hosts and maintenance personnel.
• Handles visitor complaints and enforces rules.

Skills

Customer Service Skills

Communication Skills

Flexibility

Personnel Management

Manual Labor Abilities

Job description

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Title: Camp Host Lead

Reports To: Operations Manager

Company: Tennessee Valley Hospitality LLC, dba 6 Dam

Working at 6 Dam offers the opportunity to assist in the management and preservation of a scenic recreational area, where visitors can enjoy activities like fishing, boating, and hiking. Our 2025 season provides rewarding roles for outdoor enthusiasts, allowing you to contribute to the upkeep and enjoyment of a beautiful and tranquil environment.

Summary

The Camp Host Lead is assigned to a selected recreation area (or cluster of smaller areas) within a larger recreation complex. This may include a large campground or day use area, or a cluster of campgrounds and use areas. The Lead Host reports directly to an Operations Manager, and is responsible for personnel management (including training and scheduling), operations, financial accountability, facility maintenance, equipment use and care, tool use, care, and storage within the assigned campground.

Responsibilities

1. Oversees the general operations within a permitted area; corrects operational deficiencies to comply with Permit, Operating Plan, and Company standards.
2. Supervises and trains hosts and maintenance personnel, developing effective working relationships.
3. Conducts training workshops, including new hire orientation and ongoing safety meetings.
4. Maintains good relationships with employees, governmental agency representatives, and visitors.
5. Handles visitor complaints and rules violations courteously and effectively.
6. Troubleshoots and responds to situations within permitted areas.
7. Suggests improvements to operations.
8. Performs manual labor and supervises construction and maintenance tasks; assists maintenance staff.
9. Participates in fee collection, facility and grounds maintenance, and utility testing.
10. Maintains records of deposits and revenues, and submits reports as needed.
11. Reports problems and unsafe conditions, enforces rules according to standards.

Requirements

1. Strong customer service skills and enjoyment of public contact.
2. Excellent verbal and written communication skills.
3. Flexibility, adaptability, resilience.
4. Experience in personnel management and openness to feedback.
5. Good judgment and common sense.
6. Manual labor abilities, including cleaning and sanitizing facilities.
7. Ability to move around the facility for extended periods and lift 20+ lbs.
8. Administrative skills, including recordkeeping and money handling.
9. Ability to work independently, learn quickly, and follow instructions.
10. Willingness to work evenings, weekends, and holidays.

All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Design, Art/Creative, and Information Technology
• Industry: Hospitality

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