Camp Host - Housekeeping Camp - Yosemite

Aramark; California (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Hospitality Worker II to enhance guest satisfaction through exceptional service. This role involves greeting guests, booking reservations, and addressing any concerns to ensure a seamless experience. With a focus on customer service and effective communication, you will play a vital role in creating memorable interactions. Join a company dedicated to employee growth and community service, where your contributions will make a significant impact. If you have a passion for hospitality and a commitment to excellence, this position offers a rewarding opportunity.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Parental Leave

Disability Coverage

Qualifications

• Previous guest services experience required.
• Excellent customer service skills demonstrated.

Responsibilities

• Greet guests and provide excellent customer service while anticipating their needs.
• Book reservations and coordinate registrations.
• Coordinate the resolution of guest concerns.

Skills

Customer Service

Interpersonal Skills

Communication Skills

Organizational Skills

Job description

Job Description

The Hospitality Worker II is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities may vary by Aramark location based on client requirements and business needs.

Compensation

The hourly rate for this position is $18.00. This is Aramark's good faith estimate of the compensation for this role as of the posting date.

Benefits

Aramark offers comprehensive benefits for eligible employees, including medical, dental, vision, and work/life resources. Additional benefits may include retirement plans like 401(k) and paid time off such as parental leave and disability coverage. Benefits vary by location and are subject to legal requirements, employee eligibility, and geographical factors. For more information, visit Aramark Careers - Benefits & Compensation.

Application Process

There is no fixed application window; the position closes once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws, including local fair chance ordinances.

Job Responsibilities

1. Greet guests and provide excellent customer service while anticipating their needs.
2. Provide guests or travelers with directions, travel information, and details about available services and points of interest.
3. Book reservations, rentals, and coordinate registrations.
4. Operate a register and/or software system to process transactions.
5. Answer phone calls and emails, and deliver messages as needed.
6. Maintain a positive attitude and excellent customer service standards.
7. Coordinate the resolution of guest concerns.
8. Communicate closely with all departments to ensure a seamless guest experience.

Qualifications

• Previous guest services experience required.
• Previous cash handling experience preferred.
• Excellent customer service skills demonstrated.
• Strong interpersonal and communication skills, both verbal and written.
• Organizational skills, accuracy, and attention to detail.

About Aramark

Rooted in service and united by purpose, Aramark strives to do great things for our employees, partners, communities, and the planet. We are committed to equal employment opportunity and do not discriminate based on protected characteristics.

Our global team serves millions daily through food and facilities services across 15 countries. We aim to develop talents, fuel passions, and empower professional growth. Learn more at our careers site or connect with us on social media.