Camp Host at Saco

ExplorUS; Campton (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player offers an exciting role as a Campground Host in the stunning White Mountain National Forest. This position is perfect for outdoor enthusiasts who thrive in customer-facing roles and enjoy maintaining a beautiful environment. As a Campground Host, you will be responsible for ensuring visitors have a memorable experience while managing operational tasks and maintaining cleanliness in the campgrounds. You'll engage with the public, educate them about the area, and perform essential maintenance duties. If you love the outdoors and have a passion for customer service, this is the perfect opportunity for you!

Qualifications

• Strong customer service skills and enjoys public interaction.
• Basic recordkeeping and money handling experience required.

Responsibilities

• Provide excellent customer service and educate visitors on rules.
• Maintain cleanliness of facilities and grounds, including restrooms.
• Register campers and process fee collections accurately.

Skills

Customer Service Skills

Verbal Communication Skills

Written Communication Skills

Basic Manual Labor

Recordkeeping

Job description

Title: Camp Host
Reports To: General Manager
Department: Operations

Outdoor Recreation Hospitality LLC, dba White Mountain – Saco- Working at the White Mountain National Forest in the Saco District offers the opportunity to be part of one of New England’s most scenic regions, known for its majestic mountains, rivers, and vibrant forests. The positions for our upcoming 2025 season are fulfilling jobs for outdoor enthusiasts, offering the chance to help preserve and share the beauty of the White Mountains while supporting memorable experiences for visitors.

Summary: The Campground Host position is frequently filled by two people but may be an individual role in certain locations. The primary objective is to provide a quality recreational experience for visitors within areas operated by the Company. The Campground Host will implement nearly all operational tasks required within their assigned campground or area.

RESPONSIBILITIES:

1. Demonstrates courteousness and displays a helpful attitude to all visitors; provides excellent customer service by educating the public on the rules and regulations of the recreation area.
2. Performs certain administrative tasks, including basic recordkeeping and fee collection.
3. Maintains facilities and grounds, including cleaning, sanitizing and stocking of restrooms, emptying trash containers and replacing the liners, cleaning roadways and trails, cleaning campsites, picnic tables, fire rings, grills, and disposing of ashes.
4. Rakes and grooms sites and public areas, maintains a litter-free facility, picks up micro-trash such as bottle caps and cigarette butts, maintains outlying areas such as trails, outposts, and rental cabins.
5. Maintains a good working relationship with fellow employees, governmental agency representatives, and the visiting public.
6. Registers campers, collects fees, and sells certain retail items such as firewood, ice, and concession goods.
7. Processes revenues and fee collection data using Company approved forms and procedures.
8. Familiar with local points of interest, nearby facilities, and local rules and regulations.
9. Reports problems and any unsafe or hazardous conditions as they are discovered.

REQUIREMENTS:

1. Strong customer service skills; enjoys working in an environment of extensive public contact.
2. Basic manual labor abilities, including an ability and willingness to clean and sanitize facilities with a variety of cleaning agents and chemicals.
3. Excellent verbal and written communications skills.
4. Basic recordkeeping experience, including money handling.
5. Must be able to work with minimal supervision and be able to learn quickly and follow instructions accurately.
6. Willing to work a flexible work schedule, including regular evenings, weekends and holidays.
7. Able to lift 20 pounds on a frequent basis.
8. The ability to move safely over rough and uneven terrain.
9. The ability to work in extreme weather.
10. Able to tow own RV (where applicable) in and out of campgrounds in emergency situations.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.