Camp Host

ExplorUS; Randle (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

Cowlitz Falls seeks a Camp Host to enhance visitor experience by providing excellent customer service and maintaining campground operations. Ideal candidates should have strong customer service skills, basic manual labor capabilities, and the ability to work independently in a beautiful outdoor setting.

Qualifications

• Strong customer service skills; enjoys working with the public.
• Excellent verbal and written communication skills.
• Basic recordkeeping and money handling experience.

Responsibilities

• Provides excellent customer service and educates public on area rules.
• Maintains facilities, including cleaning and sanitizing restrooms.
• Registers campers, collects fees, and sells retail items.

Skills

Customer service

Communication

Basic manual labor

Job description

Washington Parks Hospitality LLC, dba Cowlitz Falls - Working at Cowlitz Falls offers the opportunity to engage with visitors in a beautiful natural setting along the Cowlitz River, known for its serene surroundings and outdoor activities like fishing, hiking, and boating. We are seeking talented associates to join our 2025 team at this peaceful location.

Title: Camp Host

Pay Rate: $16.66
Reports To: General Manager
Department: Operations

Summary: The Campground Host position is often filled by two people but may be an individual role in certain locations. The primary objective is to provide a quality recreational experience for visitors within areas operated by the Company. The Campground Host will perform nearly all operational tasks required within their assigned campground or area.

RESPONSIBILITIES:

• Demonstrates courteousness and helpful attitude to all visitors; provides excellent customer service by educating the public on the rules and regulations of the recreation area.
• Performs administrative tasks, including basic recordkeeping and fee collection.
• Maintains facilities and grounds, including cleaning, sanitizing, and stocking restrooms, emptying trash, cleaning roads and trails, campsites, picnic tables, fire rings, grills, and disposing of ashes.
• Camp hosts are required to clean bathrooms/Vault toilets as part of their duties.
• Rakes and grooms sites and public areas, maintains a litter-free facility, picks up micro-trash such as bottle caps and cigarette butts, and maintains trails, outposts, and rental cabins.
• Maintains good working relationships with fellow employees, government agency representatives, and the public.
• Registers campers, collects fees, and sells retail items like firewood, ice, and concession goods.
• Processes revenues and fee data using company-approved forms and procedures.
• Familiar with local points of interest, nearby facilities, and rules and regulations.
• Reports problems and unsafe or hazardous conditions as discovered.

REQUIREMENTS:

• Strong customer service skills; enjoys working with the public.
• Basic manual labor abilities, including cleaning and sanitizing facilities with various cleaning agents.
• Camp hosts are required to clean bathrooms/Vault toilets as part of their duties.
• Excellent verbal and written communication skills.
• Basic recordkeeping and money handling experience.
• Ability to work with minimal supervision, learn quickly, and follow instructions accurately.
• Willing to work flexible schedules, including evenings, weekends, and holidays.
• Able to lift 20 pounds frequently.
• Capable of moving safely over rough and uneven terrain.
• Work in extreme weather conditions.
• RV/trailer/rig or converted van required; must be fully contained.
• Able to tow own RV in emergency situations where applicable.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.