Callaway Spa Front Desk Concierge , Part Time

Callaway Resort & Gardens; Pine Mountain (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading resort in Pine Mountain seeks a part-time Spa Front Desk Concierge, the crucial initial point of contact for guests. Responsibilities include providing recommendations, managing check-ins/check-outs, and maintaining professional demeanor at all times. The ideal candidate will have strong guest service skills and the ability to multitask in a dynamic environment.

Qualifications

• Excellent guest service and communication skills required.
• Flexibility to work weekends and holidays is necessary.
• Customer service experience preferred.

Responsibilities

• Provide excellent guest service and serve as an information source for all guests.
• Check guests in and out of the Spa, collect payment and reconcile transactions.
• Perform under pressure and multi-task in a fast-paced environment.

Skills

Guest service

Communication

Multi-tasking

Professional demeanor

Job description

Callaway Spa Front Desk Concierge , Part Time

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Callaway Spa Front Desk Concierge , Part Time

The Spa Front Desk Concierge is a key position at Callaway Gardens Resort Spa. As the primary point of contact for guests, the Front Desk Concierge serves as an information source and provides recommendations on activities and dining in the surrounding area.

Responsibilities

• Provide excellent guest service and serve as an information source for all guests
• Check guests in and out of the Spa, collect payment and reconcile transactions
• File registration cards, create gift cards and re-stock inventory
• Run reports as needed to maintain accurate records
• Always display a professional appearance and demeanor
• Work independently following prescribed standard operating procedures
• Perform under pressure and multi-task in a fast-paced environment

Requirements

• Excellent guest service and communication skills
• Ability to work independently following prescribed standard operating procedures
• Knowledge of basic office programs, but computer skills are not required
• Ability to multi-task and perform under pressure
• Customer service experience preferred
• Flexibility to work weekends and holidays
• Professional appearance and demeanor
• Part-time position with the possibility of full-time employment
• Ability to stand for prolonged periods and lift moderate to heavy objects (up to 50 pounds with assistance)

Thank you for considering the position of Spa Front Desk Concierge at Callaway Gardens Resort Spa. We appreciate your interest and look forward to reviewing your application. If you are selected to move forward in the hiring process, we will contact you for further interviews. We wish you the best of luck in your job search. Thank you again for your time and interest in our organization.