Call Center Supervisor (Non-Clinical)

United Biosource Corporation; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

United Biosource Corporation (UBC) is seeking a Call Center Supervisor (Non-Clinical) to lead a team of patient support associates in a remote, home-based setting across the United States. You will oversee daily operations, monitor performance, coach staff, and ensure compliant, high-quality service.

This role supports patients and healthcare partners while contributing to the drug development lifecycle, from trials to real-world evidence generation, within a collaborative, inclusive workplace.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Call Center Supervisor (Non-Clinical)

UBC / PAS / Nursing & Adhere - WPK Regular Cross Functional All Virtual Locations, Home Based Position, USA, Remote, US

Today Requisition ID: 7828

As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improvingpatient outcomes and advancing healthcare.At UBCwe provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation.

Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impacton the world around you. UBC fosters a culture built on our Core Values being: Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that fosters creativity.

If you are seeking a career that will challenge, inspire, and reward you, join us at UBC!

Brief Description:

Patients are at the center of our business strategies. The Non-Clinical Supervisor is responsible for: the day-to-day operations of a team of associates in a call center and