Call Center Sales - Work From Home (must live in Orlando, Fl area)

Hyatt Hotels Corporation; Orlando (FL); Remote; Full time

Job summary

Join a forward-thinking company as a Call Center Vacation Planner, where you will play a vital role in creating unforgettable vacation experiences for guests. This position offers a friendly and supportive work environment, emphasizing teamwork and inclusivity. As you assist customers in scheduling their dream vacations, you'll engage in meaningful conversations, promote sales opportunities, and contribute to a culture of care. With competitive pay and various growth opportunities, this role is perfect for those looking to make a difference while enjoying the perks of working in a vibrant hospitality setting.

Benefits

Competitive Pay

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Support

Growth and Development Opportunities

Qualifications

• Must be available to work various shifts, including weekends and holidays.
• Proficient in reading, writing, and comprehension.

Responsibilities

• Communicate with customers to sell preview package sales/tours.
• Verify eligibility for preview package sales prior to scheduling.
• Maintain confidentiality and follow company policies.

Skills

Customer Communication

Sales Techniques

Computer Navigation

Problem Solving

Job description

Call Center Sales (Must live in Orlando, Fl area)

$15 per hour plus commissions! Must live in the Orlando, FL area!

Are you looking for a place where meaningful moments are made together?

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Call Center Vacation Planner at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.

Where great benefits lead to a life fulfilled.

• Competitive Pay
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

As a Call Center Vacation Planner, a typical day will include:

• Communicate via telephone calls (Outbound and potential inbound calls) with customers and potential owners to sell preview package sales/tours, including explaining the opportunities available and answering questions.
• Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for an HVC property.
• Encourage guests or callers to purchase or schedule preview package sales/tours.
• Explain details and requirements related to attending a sales presentation to potential owners.
• Check the availability of accommodations and dates, including finding alternative dates or options if the first choice is not available.

Guest Experience and Company Standards

• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Maintain confidentiality of proprietary materials and information.
• Always follow company policies and safety procedures.

To Become a Call Center Vacation Planner at HVC:

• Available to work various shifts, holidays, and both weekend days.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
• Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension.
• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.