Call Center Sales - Work From Home (must live in Orlando, Fl area)

HVC Orlando M&S Call Center; Orlando (FL); Remote; USD 31,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay

Medical/Dental/Vision/401K

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Supp

Growth and Development Opportunities

Job summary

Hyatt Vacation Ownership in Orlando is seeking a Call Center Vacation Planner to assist Owners and guests with preview packages and tours, driving memorable vacation experiences. You will explain opportunities, verify eligibility, and help schedule tourism events while delivering friendly, attentive service.

The role offers competitive pay, travel discounts, medical/dental/vision coverage, 401K opportunities, tuition reimbursement, and growth prospects within a supportive environment.

Qualifications

• Must live in the Orlando, FL area.
• Comfortable making outbound and inbound calls.
• Ability to navigate multiple computer systems.
• Background and drug screening may be required.

Responsibilities

• Communicate via telephone calls to sell preview package sales/tours and answer questions.
• Verify eligibility for preview package sales/tours before scheduling a tour.
• Encourage guests to purchase or schedule preview packages and tours.
• Explain details and requirements for attending a sales presentation to potential owners.
• Check availability of accommodations and dates and offer alternatives when needed.
• Interact professionally with guests and colleagues and maintain confidentiality.
• Follow company policies and safety procedures.

Job description

$15 per hour plus commissions! Must live in the Orlando, FL area!

Are you looking for a place where meaningful moments are made together?

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Call Center Vacation Planner at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.

Where great benefits lead to a life fulfilled.

• Competitive Pay

• Medical/Dental/Vision/401K opportunities

• Travel discounts

• Credit Union Membership

• Tuition Reimbursement

• Professional Counseling & Family Support

• Growth and Development Opportunities

*Benefit eligibility will vary by position

As a Call Center Vacation Planner, a typical day will include:

• Communicate via telephone calls (Outbound and potential inbound calls) with customers and potential owners to sell preview package sales/tours, including explaining the opportunities available and answering questions.

• Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for an HVC property.

• Encourage guests or callers to purchase or schedule preview package sales/tours.

• Explain details and requirements related to attending a sales presentation to potential owners.

• Check the availability of accommodations and dates, including finding alternative dates or options if the first choice is not available.

Guest Experience and Company Standards

• Interact with colleagues and guests professionally and promptly.

• Contribute to team goals.

• Maintain confidentiality of proprietary materials and information.

• Always follow company policies and safety procedures.

To Become a Call Center Vacation Planner at HVC:

• Available to work various shifts, holidays, and both weekend days.

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

• Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension.

• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

• #Callcenter #Sales#ihvocc #LI-LC1

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Source: Hospitality Online