Call Center Sales Representative (Bilingual English/Spanish)

Jobtome; Riverview (FL); On-site; USD 20,000 - 29,000; Full time

Job summary

Spectrum is seeking a Call Center Sales Representative in Florida to handle inbound sales calls and upsell products and services. You will work with cross-functional teams to promote campaigns and achieve sales targets, while mastering order processing systems and staying informed about offerings.

The role emphasizes professional communication, strong sales techniques, and knowledge of cable services. Bilingual Spanish is a plus in serving a diverse customer base.

Qualifications

• High school diploma or equivalent required.
• Proven sales techniques with target achievement.
• Strong verbal and written communication skills.
• Familiarity with billing and order processing systems.

Responsibilities

• Handle inbound sales calls and upsell products and services to customers.
• Explain products and services to customers and close sales.
• Utilize order processing systems to complete transactions efficiently.

Skills

Clear communication

Sales techniques

PC & electronics proficiency

Billing systems

Verbal & written communication

Organizational skills

Judgment & initiative

Cable services knowledge

Bilingual Spanish

Education

High school diploma or equivalent

Tools

Billing systems

Order processing systems

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction.

What our Call Center Sales Representatives Enjoy Most About the Role

• Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions.
• Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls.
• Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities.
• Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors.

Working Conditions

• Normal office environment.

Required Qualifications

Education

• High school diploma or equivalent.

Skills & Abilities

• Clear, straightforward, and professional communication with customers and colleagues.
• Proven sales techniques with consistent achievement of sales goals.
• Proficiency in computer and consumer electronics.
• Competence in using personal computers and relevant software applications, including billing systems.
• Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks.
• Demonstrated judgment and initiative in accomplishing job duties.
• Working knowledge of cable communications products and services, including TV, internet, and telephone.
• Bilingual - Spanish

Preferred Qualifications

• 2 + years call center sales experience.

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits ( ) package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get To Know Us:

Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states. Supported by our 100% U.S.-based employees,* we are America's Internet Company®.

• At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.

Grow Your Career Here

We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. xhqgsiq Learn about Life at Spectrum. ( )