Call Center Sales Manager

Consolidated Credit; Fort Lauderdale (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive base salary with uncapped/

Health, Dental, Vision insurance

401(k) with company match

PTO

Job summary

Venture Tech Solutions is seeking a high-energy Bilingual Call Center Sales Manager for our client in Plantation, FL. You will lead a fast-paced, in-office team, driving sales performance and building a scalable outbound/inbound operation.

You will recruit, onboard, and train agents, mentor reps to quota, and use KPIs to optimize the sales funnel. A Bachelor's degree and 5+ years of call center leadership in financial services are required.

Qualifications

• Bachelor's degree is required.
• 5+ years of direct sales management experience in a high-volume call center.
• Financial services experience preferred.
• Bilingual English/Spanish required.

Responsibilities

• Drive daily sales operations and hit revenue targets.
• Lead end-to-end recruitment for phone agents to support growth.
• Design and deliver training programs on closing techniques and scripts.

Skills

Sales management

Bilingual

Coaching

Recruiting

Education

Bachelor's Degree

Job description

Venture Tech Solutions has partnered with a fast‑growing leader in the financial services sector to find an exceptional, high‑energy BilingualCall Center Sales Manager. Based entirely in‑office at our client's corporate location in Plantation, FL, this pivotal role is designed for a strategic, hands‑on leader who knows how to scale production, build high‑performing outbound/inbound phone teams, and foster a competitive, motivating team culture.

If you thrive in a fast‑paced environment, possess sharp sales instincts, and love developing raw talent into top‑tier producers, we want to hear from you.

What You Will Do

• Drive Sales Performance: Oversee daily sales operations, monitor live queues, and execute strategic sales plays to hit and exceed monthly, quarterly, and annual revenue targets.
• Talent Acquisition & Pipeline: Lead the end‑to‑end recruitment process for new phone agents, identifying high‑potential talent to match the client's aggressive growth trajectory.
• Onboarding & Continuous Training: Design and execute dynamic training programs covering advanced closing techniques, script mastery, rebuttal handling, and product compliance.
• Coaching & Mentorship: Conduct consistent side‑by‑side coaching, call calibrations, and performance reviews to move underperforming reps to quota and keep top earners motivated.
• Data‑Driven Leadership: Utilize call center CRM metrics and KPIs (talk time, conversion rates, wrap‑up time) to identify bottlenecks and optimize the sales funnel.

What We Are Looking For

• Education: Bachelor's Degree is required.
• Leadership Experience: Minimum of 5+ years of direct sales management experience, specifically leading teams within a high‑volume call center environment.
• Industry Background: Direct experience in Financial Services (e.g., lending, debt resolution, insurance, banking, or wealth management) is highly preferred.
• Language Skills: Bilingual (English/Spanish) verbal and written communication skills are required to support diverse team dynamics and customer demographics.
• Location: Ability to work 100% in‑office daily at the corporate headquarters in Plantation, FL. This position requires some nights and Saturdays.
• Proven Track Record: Demonstrated ability to build a sales training program from the ground up and hit high‑volume hiring targets.

What's in It For You

• Competitive base salary coupled with a lucrative uncapped monthly override/bonus structure tied to team performance.
• Comprehensive benefits package including Health, Dental, and Vision insurance.
• 401(k) with company match and generous Paid Time Off (PTO).
• Clear upward mobility within a rapidly expanding financial firm.

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