Call Center Representative - WV

Gainwell Technologies LLC; United States; Remote; USD 35,000 - 45,000; Full time

Job summary

A healthcare service provider is seeking a remote Call Center Representative based in West Virginia. The role involves providing support by handling client calls and requires a minimum of 1 year of call center experience. Knowledge of healthcare terminology and HIPAA regulations is preferred. This position offers the flexibility of remote work while maintaining high standards of client interaction.

Qualifications

• Minimum of 1 year of call center experience.
• Must reside in West Virginia.
• Experience in the healthcare industry is preferred.

Responsibilities

• Provide support to clients by handling inbound calls and addressing inquiries.
• Maintain a private work area free from distractions during work hours.

Skills

Call center experience

Healthcare terminology knowledge

HIPAA regulations understanding

Job description

A company is looking for a Call Center Representative - Remote WV.

Key Responsibilities

• Provide support to clients by handling inbound calls and addressing inquiries
• Maintain a private work area free from distractions during work hours
• Utilize knowledge of healthcare terminology and HIPAA regulations to assist clients effectively

Required Qualifications

• Minimum of 1 year of call center experience
• Must reside in West Virginia
• Access to high-speed internet with a minimum of 25 Mbps download and 8 Mbps upload
• Experience in the healthcare industry is preferred
• Familiarity with CPT and ICD10 terminology