Call Center Representative - Providence Anchorage

Providence; Anchorage (AK); On-site; USD 42,000 - 62,000; Full time

Job summary

Providence Alaska Medical Center in Anchorage, AK is seeking a full-time Nutrition Services role to support direct patient interaction and assist with meal selections, nutritional supplements and snacks within prescribed medical nutrition therapy guidelines. You will communicate with clinical teams to ensure timely service and accurate diet administration.

Preferred qualifications include an associate degree in food service science and nutrition or related field and at least 1 year of health

Qualifications

• Direct patient interaction experience in a clinical setting.
• Experience assisting with meal selections and nutritional support per guidelines.
• Strong communication with clinical teams to coordinate care and service.

Responsibilities

• Assist with meal selections, nutritional supplements and snacks per medical nutrition therapy guidelines.
• Interact with patients and coordinate with clinical areas to ensure timely service and patient satisfaction.
• Ensure correct food types and diets are served to the right patient according to physician guidelines.

Skills

Direct patient interaction

Meal assistance

Clinical communication

Education

Associate's degree in food service science and nutrition or related field

Job description

Position is Full Time 1.0 FTE, Variable Shift, 40 hours per week. Located onsite at Providence Alaska Medical Center in Anchorage, AK!

Under direct supervision provides direct patient interaction while assisting with meal selections, nutritional supplements and snacks within the prescribed medical nutrition therapy guidelines prescribed by the physician over the phone or in person. Provides professional communication with all clinical areas of the facility while ensuring patients and customer needs are being processed and completed in a highly, efficient manner. Ensures correct food types and diets within the prescribed medical nutrition therapy guidelines prescribed by the physician are being served to the right patient in a timely manner and patient requests are being met.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Alaska Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Preferred Qualifications:

• Associate's degree in food service science and nutrition or related field
• 1 year experience in a health care facility food service operation

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

The Providence family of organizations has a vision of health for a better world. As such, we are called to care wisely for our communities, resources, and earth. Our organizations strive to become carbon negative by 2030.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.