Call Center Representative

Uniting Holding; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Star Club Corp in Austin, TX is seeking a motivated Call Center Representative to connect with customers, identify needs, and promote relevant products and services. This role emphasizes strong communication, relationship-building, and achieving measurable sales goals within a dynamic team.

This position offers training and growth opportunities, with an emphasis on customer satisfaction, lead qualification, and consistent performance against sales targets.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication and active listening essential.
• Comfortable speaking with customers by phone.
• Goal-oriented with sales mindset.
• Able to build relationships and persuade customers.
• Excellent organization and multitasking.
• Reliable, adaptable and self-motivated.

Responsibilities

• Contact prospective and existing customers by phone.
• Present and explain products and services clearly.
• Generate and qualify sales opportunities through conversations.
• Follow up with leads to support sales growth.
• Answer customer questions with accurate product information.
• Build positive relationships and encourage repeat business.
• Maintain records of calls, customer interactions, and sales opportunities.
• Work toward individual and team sales goals.
• Participate in ongoing sales training and coaching.

Skills

Verbal communication

Active listening

Persuasion and relationship-building

Goal-oriented

Organizational skills

Multitasking

Phone-based sales experience

Reliability and self-motivation

Education

High school diploma or equivalent

Job description

About Us

Star Club Corp was founded with a clear vision: to create a company that blends strategy, innovation, and execution into one seamless experience. What started as a focused initiative has evolved into a structured and scalable organization committed to delivering excellence at every level.

Job Summary

We are seeking a motivated and sales-focused Call Center Representative to connect with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal for individuals who enjoy communicating with people, building relationships, and working toward measurable sales goals.

Responsibilities

• Contact prospective and existing customers by phone.

• Present and explain products and services clearly and professionally.

• Generate and qualify sales opportunities through customer conversations.

• Follow up with leads and prospective customers to support sales growth.

• Answer customer questions and provide accurate product information.

• Build positive customer relationships and encourage repeat business.

• Maintain accurate records of calls, customer interactions, and sales opportunities.

• Work toward individual and team sales performance goals.

• Participate in ongoing sales training and coaching.

Qualifications

• High school diploma or equivalent required.

• Strong verbal communication and active listening skills.

• Confident and comfortable speaking with customers by phone.

• Goal-oriented and motivated by performance.

• Strong persuasion and relationship-building abilities.

• Excellent organizational and multitasking skills.

• Reliable, adaptable, and self-motivated.

• Previous experience in sales, call center, customer service, retail, or telemarketing is a plus but not required.