Call Center Rep - Sales Appointment Coordinator

DePaula Chevrolet; City of Albany (NY); On-site; USD 32,000 - 60,000; Full time

Job summary

A leading company in the automotive industry is seeking an Appointment Scheduler to manage customer interactions and drive sales efforts. This full-time role offers competitive compensation, training, and benefits including medical coverage and a 401(k) plan. Candidates should be motivated, have strong communication skills, and will be trained to excel in this position.

Benefits

Weekly Salary plus Monthly Commission

Medical, Vision, and Dental Insurance

Life Insurance

Paid Holidays

Paid Vacation and Sick Time

Paid Training

401(k) with employer matching

Employee Discounts

Qualifications

• Must be comfortable speaking on the phone.
• Willing to train applicants.
• Ambitious and outgoing professionals desired.

Responsibilities

• Handle all inbound phone appointments and inquiries.
• Make outbound calls to inform customers of vehicle upgrade options.
• Work with internet leads to set a proper appointment.
• Follow-up with customers to improve their experience.

Skills

Excellent verbal communication skills

Excellent written communication skills

Good phone presence

Ability to learn new software

Excellent attendance

Punctuality

Job description

Are you looking for a new career or to jump start your career in the automotive industry? Do you have scheduling or call center experience that you'd like to apply to something with more earning potential?DePaula Chevrolet is looking for ambitious, outgoing professionals to schedule appointments for our sales department. We are willing to train the applicants with the drive and enthusiasm to provide our customers with outstanding service. This is a full time position that involves scheduling appointments using the phone and email. There are two schedules available:

Tuesday 10am-7pm, Wednesday 10am-7pm, Thursday 8am-5pm, Friday 9am-6pm, Saturday 8am-5pm, Sunday and Monday OFF

Monday - Wednesday 10am - 7pm, Thursday 8am - 5pm, rotating Friday 9am-6pm/Saturday 8am-5pm

NO PHONE CALLS PLEASE

Responsibilities:

• Handle all inbound phone appointments and inquiries
• Make outbound calls to inform customers of vehicle upgrade options
• Work with internet leads to seta proper appointment
• Follow-up with customers to improve customer experience

Requirements:

• Excellent verbal and written communication skills
• Must be comfortable speaking on the phone and have a good phone presence
• Ability to learn new software
• Excellent attendance and punctuality

Benefits:

• Weekly Salary plus Monthly Commission
• Medical, Vision, and Dental Insurance
• Life Insurance
• Paid Holidays
• Paid Vacation and Sick Time
• Paid Training
• 401(k) with employer matching
• Employee Discounts

Weekly salary of $800 plus monthly commission

Expected Annual Earnings:$32,000 - $60,000