Call Center Registered Nurse - Temporary

MPF Federal, LLC; United States; Remote; USD 41,328 - 55,104; Full time

Benefits offered by this job

Remote work from home

6 weeks paid training

Job summary

MPF Federal is seeking a Remote Telehealth Triage RN to join our 24/7 Nurse Advice Line supporting veterans and families from home. This temporary 2-month contract offers a base pay of $35.00/hr with potential evening, night, and weekend differentials.

Work remotely with a clear training path and a mission-first focus on military-connected communities. Requirements include 5+ years of acute care RN experience (ER/Med-Surg preferred), BSN, and a valid Compact RN license.

Qualifications

• 5+ years of hands-on acute care RN experience.
• ER or Med-Surg experience preferred.
• Current compact RN license in good standing from your state.

Responsibilities

• Triage callers using evidence-based protocols.
• Provide immediate care advice and next steps.
• Educate patients on medications, test results, and chronic condition management.
• Handle crisis triage with empathy and accuracy.
• Document interactions in the EHR and follow compliance protocols.
• Collaborate with leadership and remote team members.

Skills

5+ years RN experience

ER or Med-Surg

Phone-based care

Clinical judgment & documentation

Education

BSN from accredited American university

Current Compact RN License

Tools

EHR systems

Job description

Ready to Bring Your Acute Care Skills Home? Join Our Remote RN Team Supporting Our Military Communities!

Are you a seasoned ER or Med-Surg nurse looking for a meaningful, mission-driven role that lets you care for others without the scrubs and long drives to the hospital?

MPF Federal is hiring Remote Telehealth Triage Nurses (RNs) to join our 24/7 Nurse Advice Line—supporting veterans and their families—all from the comfort of your home.

This isn’t just a job; it’s your chance to use your clinical expertise, empathy, and critical thinking skills to guide patients through their toughest moments—all while achieving better work-life balance.

THIS IS FOR A TEMPORARY 2 MONTH CONTRACT

Pay & Perks

• $35.00/hr base rate
• Evening, night, and weekend differentials may apply
• 100% Remote – Work From Home
• Most schedules include Saturday and Sunday and do not rotate Shifts Available (Share Your Schedule Preference!)
• Day Shifts
• Evening Shifts
• Night Shifts Training
• Approximately 6 Weeks Paid Training | Monday–Friday, 8:00 AM – 4:30 PMStart Date:
• July 27, 2026

What You’ll Do

• Triage Symptoms: Assess callers using evidence-based protocols
• Deliver Immediate Care Advice: Recommend next steps, from self-care to urgent care, calmly and confidently
• Offer Health Education: Counsel patients on medications, test results, and chronic condition management
• Crisis Triage: Handle behavioral health, emergency, and complex calls with empathy and grace
• Document Interactions: Accurately chart calls in our EHR and follow compliance protocols
• Team Collaboration: Work closely with a supportive leadership team and fellow remote RNs

Requirements

You’re a Great Fit If You Have:

• 5+ Years of Recent Hands-On Acute Care RN Experience
• ER or Med-Surg strongly preferred
• Current Compact RN License in good standing from the state you are physically in
• BSN Degree from an accredited American university
• Confidence with phone-based care and multi-screen computer systems
• Strong clinical judgment, emotional intelligence, and documentation skills
• A mission-first mindset and passion for serving military-connected communities

Bonus Points If You Also Have:

• Experience with behavioral health, mother-baby, and/or peds
• Past work in telehealth, triage, or call center nursing
• Familiarity with military healthcare systems or VA patients

Tech & Work Environment:

• Must have a hard-wired Ethernet internet connection (Wi-Fi only, satellite, or radio internet is not acceptable)
• Quiet, distraction-free home office space with a door for HIPAA compliance
• Metrics-driven environment – you’ll need to meet quality, handle time, and documentation goals

Federal Requirements:

• Must be a U.S. Citizen
• Ability to pass a Public Trust Background Check & Drug Screening per federal guidelines
• Must be willing and able to obtain licenses in all 50 states (we support you here!)

Benefits

MPF Federal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. We offer a competitive compensation package including a competitive salary, holiday pay and more.