Call Center Operator

Examplecorpsandbox; New York (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Paid vacation

Extensive benefits package

401(k) with employer contribution

Tuition assistance

Gym membership reimbursement

Fun team atmosphere

Job summary

Examplecorpsandbox is hiring a Call Center Operator in the New York Metro Area. The ideal candidate will be Toyota-Certified and possess six ASE Certifications. This position offers competitive pay, opportunities for growth, and a fun team atmosphere.

Key responsibilities include ensuring knowledge of the latest technical data, performing quality repairs, and maintaining documentation. Benefits include an extensive insurance package and gym membership reimbursement.

Qualifications

• Must be Toyota-Certified.
• Current in at least 6 ASE Certifications.
• Ability to read and comprehend instructions and information.

Responsibilities

• Ensure current knowledge of the latest technical data and service procedures.
• Perform quality repairs and maintain a positive attitude.
• Complete comprehensive documentation of cause/correction and specifications.

Skills

Customer service skills

Communication skills

Problem-solving skills

Job description

Call Center Operator

Example Corp is seeking a Call Center Operator in the New York Metro Area!

** Competitive Pay, Fun Work Environment, and Opportunities for Growth! **

What we Offer

• Competitive pay!
• Paid vacation!
• An extensive benefits package including medical, dental, vision, life and disability insurance, and more!
• 401(k) with employer contribution!
• Tuition assistance!
• Gym membership reimbursement!
• Fun team atmosphere!

General Summary

The Toyota-Certified Service Technician will diagnose vehicle service problems and make necessary repairs and adjustments in a professional, quality manner.

Essential Functions

• Ensure current knowledge of latest technical data and service procedures
• Attend required service training sessions or meetings and share expertise with others
• Maintain the basic tools necessary to complete assigned jobs
• Maintain the ability to use all company equipment and tools correctly, or seek assistance as needed; clean and lock up all tools daily
• Complete "technician inspection" thoroughly
• Perform quality repairs; have a "fix the vehicle right the first time" mentality
• Advise ASM of needed repairs, including parts needs; advise manager of any changes or deviations from the original repair instructions on the repair order
• Complete comprehensive documentation of cause / correction, specifications, and any other pertinent information needed to describe repair activities
• Maintain a neat, clean and orderly work area at all times
• Assist in the cleanup of the team area each evening
• Clock on and off all repair orders as required
• Perform PDI following the guidelines on the manufacturer’s check sheets, including road test
• Maintain a positive attitude when dealing with management, parts personnel and other technicians

Requirements

• Must Be Toyota-Certified
• Must be current in at least (6) ASE Certifications
• Have a high level of motivation and demonstrated ability to learn and succeed
• Ability to read and comprehend instructions and information
• Proven knowledge of vehicle mechanical operations
• Valid, in-state driver’s license and favorable Motor Vehicle Record
• Ability to pass a pre-employment background check and drug test
• Authorized to work in the United States
• Must be at least 18 years of age

Don't let this opportunity pass you by! Apply now!