Call Center Manager

Retail Partners; Henderson (NV); On-site; USD 95,000 - 137,000; Part time

Benefits offered by this job

Mentorship

Health coverage

Paid growth time

Part-time arrangement

Job summary

Retail Partners in Henderson, NV seeks a Call Center Manager to craft campaigns, partnerships, and pitches that help us stand out. The role emphasizes value selling and building a local referral network to close Henderson deals.

You will lead a team, manage stakeholders, and drive problem solving across marketing and sales. A part-time schedule with mentorship and health coverage is offered.

Qualifications

• 7+ years using Freshdesk in a sales/marketing setting.
• Proven ability to manage multiple tasks under tight deadlines.
• Strong communication and email tone for high-stakes outreach.

Responsibilities

• Coach the Call Center Manager team to shift from discounting to value selling.
• Build the Henderson reference network to close deals.
• Coordinate stakeholder management and problem solving to generate clean leads.
• Provide field intel to sharpen next quarter's ads.
• Turn leads into signed deals across Henderson, NV.
• Negotiate renewals before contracts lapse.
• Stand up email sequences that improve open rates.

Skills

Multitasking

Deadline-driven

Email writing

Stakeholder management

Problem solving

Tools

Freshdesk

Job description

The next Call Center Manager at Retail Partners will craft the campaigns, partnerships, and pitches that put us on the map. Match 6 years and Problem Solving to this Henderson job and you unlock $95,000 - $137,000, a part-time schedule, and steady upward room.

Key Responsibilities

• Coach the Call Center Manager team off discounting and onto value selling
• Build the Henderson reference network that closes deals for you
• Wire Stakeholder Management and Problem Solving together so marketing hands sales clean leads
• Hand marketing the field intel that sharpens next quarter's ads
• Turn cold sales marketing leads into signed deals across Henderson, NV
• Negotiate renewals before the sales marketing contract goes quiet
• Stand up email sequences that get opened, not buried

What You'll Bring

• Strong multitasking ability without sacrificing quality
• Track record that proves you can hands-on ship under deadline pressure
• A learner's pace that keeps up with shifting requirements
• 7+ years putting Freshdesk to work in a sales marketing setting
• A writer's ear for tone in a high-stakes email
• Proven aptitude for Stakeholder Management, ideally near Henderson, NV

The fiercely-supportive people at Retail Partners have spent years proving that world-class Project Management can absolutely come out of Henderson. We default to writing things down so the whole sales marketing team stays in the loop without endless meetings.

The number is $95,000 - $137,000; the rest is mentorship, health coverage, paid growth time, and a part-time arrangement that respects your evenings.

Nothing stale here: the Call Center Manager slot was re-confirmed open earlier today.