Call Center Inside Sales Specialist

Rollins, Inc.; Parsippany-Troy Hills (NJ); On-site; USD 50,000 - 75,000; Full time

Job summary

Join a leading pest control provider as a Call Center Inside Sales Specialist in Parsippany, NJ. This full-time role involves engaging with prospective customers, managing appointments, and driving sales. Enjoy competitive pay, bonuses, comprehensive benefits, and opportunities for growth in a dynamic environment.

Benefits

Competitive Compensation & Uncapped Commission

Comprehensive Benefit Package

Paid Time Off

Company Paid Training

Opportunities for Growth and Advancement

Qualifications

• High school degree or equivalent, Associates strongly preferred.
• Strong organizational skills and attention to detail.
• Excellent communication skills in a fast-paced environment.

Responsibilities

• Engage with customers through inbound and outbound sales calls.
• Present and sell integrated pest management services.
• Set appointments for outside sales inspectors.

Skills

Communication Skills

Organizational Skills

Attention to Detail

Customer Service Principles

MS Office Proficiency

Education

High School Degree

Associates Degree (Preferred)

Job description

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Overview

Overview

Western Pest Services is premier provider of pest control solutions. We protect more than just homes and business in our area. The homeowners know us as the local brand to get the job done and businesses know us as the local brand that will protect their brand. Getting the job done with great services is what we are all about. Internally, we work to keep our work family safe, to provide them with the tools to help them grown, and to keep it fun.

We are currently seeking a Call Center Inside Sales Specialist. This position would be located onsite at our Parsippany, NJ office.

Western Offers…

• Competitive Compensation & Uncapped Commission/Bonus Plan!
• Comprehensive benefit package: medical, dental, vision, 401K with company match, stock purchase, tuition reimbursement, and more!
• Paid Time Off (Holiday/Vacation/Sick)
• Award-winning Company Paid Training!
• Opportunities for Growth, Development, and Advancement
• Awards and recognition
  
  

Responsibilities

Our Call Center Specialist are responsible for proactively engaging with prospective customers; both inbound and outbound, to evaluate their current pest situation and assist in defining the appropriate plan of integrated pest management services. To support our customers and field locations, we have relocated our full-service inside sales center to Parsippany that will operate as a dedicated team to increase inbound outbound sales, web sales, lost lead sales, and enhance the customer service experience.

What You’ll Be Doing:

• Closing new business through inside sales to achieve budgeted goals
• Receiving inbound and making outbound sales calls to prospective customers/clients
• Presenting, proposing and selling the appropriate scope of pest management services
• Helping region/branch offices meet budget goals by setting appointments for all outside sales inspectors
• Scheduling client appointments for service
• Initiating outbound telemarketing calls to obtain new business appointments for our sales team
• Providing backup administrative support to local branches and assisting with special account adjustments
  
  

Qualifications

What We’re Looking For:

If you are aggressive, self-driven and enjoy a busy environment where you can utilize your excellent communication skills and inside sales experience, WE HAVE THE CAREER FOR YOU!!!

Requirements:

• High school degree or equivalent, Associates strongly preferred
• Strong organizational skills, attention to detail and ability to multitask
• Excellent phone etiquette and highly professional verbal, written and interpersonal communication skills
• Knowledge of MS Office environment with Word, Excel, and Outlook proficiency
• Knowledge of customer service principles and best practices
• Excellent written and verbal communication
• Ability to work in a high volume, fast paced environment
• Excellent interpersonal skills, communicates extensively via telephone and electronically with customers and co-workers
• Must be 18 years of age
  
  

Salary Range (including commission): $50,000.00 - $75,000.00 per year (can exceed)

Want to learn more about working here at Western Pest Services? Click Here!

Western Pest Services is a Equal Opportunity Employers/Protected Veterans/Individuals with Disabilities

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Consumer Services

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