Call Center Inbound Sales Agent

Camping World; Bowling Green (KY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Roadside Assistance

Discounts

Tuition Reimbursement

Medical Insurance

Dental Coverage

Vision Coverage

On-the-Job Training

Job summary

Camping World, America's champion for fun and RVing, seeks high-energy sales professionals for its Englewood, CO call center. You will handle inbound Good Sam membership calls, drive sales, and provide first-class service. This commission-based role includes benefits such as PTO and a robust 401(k) plan.

The position emphasizes sales, customer care, and accurate account updates, with full-time employment and ongoing training opportunities. Equal opportunity employer.

Qualifications

• High school diploma or equivalent.
• At least 1 year in a professional call center setting and sales experience preferred.
• Strong interpersonal, verbal/written communication and listening abilities required.
• Must have effective organizational skills.
• Basic computer knowledge and ability to learn in-house computer programs essential.

Responsibilities

• Provide excellent customer service and sell a variety of Good Sam memberships; heavy emphasis on call center sales and up-selling.
• Receive and respond to membership inquiries by listening attentively and responding with first class customer service.
• Process and receive customer calls and solicit additional sales of various memberships and services.
• Provide knowledge to customers by explaining the type of service or membership offered.
• Convert customer inquiries to sales through established sales techniques with an emphasis on sales conversion rates.
• Validate and update membership accounts with required call and order information.
• Perform other duties as assigned.

Skills

Call center experience

Sales experience

Customer service

Verbal communication

Written communication

Organizational skills

Basic computer knowledge

Education

High school diploma or equivalent

Tools

In-house software

Job description

America's champion for fun, freedom, adventure, and making RVing easier. We have an excellent opportunity available for high-energy and motivated sales professionals at our Englewood, CO Call Center. The ideal candidate will handle inbound calls relating to Good Sam membership service and sales.

Job Duties:

• Provide excellent customer service and sell a variety of Good Sam memberships; Heavy emphasis on call center sales and up-selling.

• Receive and respond to membership inquiries by listening attentively and responding with first class customer service.

• Process and receive customer calls and solicit additional sales of various memberships and services.

• Provide knowledge to customers by explaining the type of service or membership offered.

• Convert customer inquiries to sales through established sales techniques with an emphasis on sales conversion rates.

• Validate and update membership accounts with required call and order information.

• Perform other duties as assigned.

Minimum Qualifications:

• High school diploma or equivalent

• At least one year in a professional call center setting and sales experience preferred.

• Strong interpersonal, verbal/written communication and listening abilities required.

• Must have effective organizational skills.

• Basic computer knowledge and ability to learn in-house computer programs essential.

General Compensation Disclosure

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $45,000 - $65,000 or more. This is a commission-based role with uncapped commissions.

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.