Call Center Agents

Noor Staffing Group; Jacksonville (FL); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid sick time

Job summary

Noor Staffing Group is seeking temporary Call Center Agents for a short-term project in Jacksonville, FL. No prior call center experience is necessary as training will be provided. Successful candidates will demonstrate strong communication skills and a positive attitude.

The role includes answering calls, documenting customer interactions, and adhering to established procedures. Benefits include medical, dental, vision, and paid sick time. This is an excellent opportunity for enthusiastic individuals.

Qualifications

• Strong verbal communication and customer service skills.
• Basic computer skills and ability to multitask.
• Ability to attend mandatory training and commit to the full project duration.

Responsibilities

• Answer incoming calls and provide excellent customer service.
• Accurately document customer interactions.
• Follow established procedures and scripts.
• Maintain professionalism and a positive attitude.
• Work effectively in a team environment.

Skills

Strong verbal communication

Customer service skills

Basic computer skills

Ability to multitask

Education

High school diploma or equivalent

Job description

Call Center Agent (Temporary Project) – Jacksonville, FL

Location: 129 King Street, Jacksonville, FL 32204

Project Dates: July 27 – August 21

Openings: 20 Positions Available

We are hiring enthusiastic and dependable Call Center Agents for a short-term project in Jacksonville, FL. No previous call center experience is required—training will be provided. This is an excellent opportunity for individuals with strong communication skills and a positive attitude.

Interview Schedule

• Dates: July 14–15
• Time: 8:00 AM – 2:00 PM
• Interviews will be conducted in 15-minute intervals.

Mandatory Training

Dates: July 23 & July 24

Hours: 9:00 AM – 4:00 PM (Includes one 1-hour lunch break and two 15-minute breaks)

Work Schedule (July 27 – August 21)

Each shift includes one 30-minute lunch break and two 15-minute breaks.

Available Shifts:

• 7:00 AM – 3:30 PM (4 openings)
• 8:00 AM – 4:30 PM (4 openings)
• 9:00 AM – 5:30 PM (6 openings)
• 10:00 AM – 6:30 PM (6 openings)

Responsibilities

• Answer incoming calls and provide excellent customer service.
• Accurately document customer interactions.
• Follow established procedures and scripts.
• Maintain professionalism and a positive attitude.
• Work effectively in a team environment.

Qualifications

• High school diploma or equivalent preferred.
• No prior call center experience required; paid training provided.
• Strong verbal communication and customer service skills.
• Basic computer skills and ability to multitask.
• Ability to attend mandatory training and commit to the full project duration.

Benefits information

Benefits include medical, dental, vision, and paid sick time.

Equal Employment Opportunity Statement:

Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Physical Requirements:

This position requires the ability to perform the essential functions of the role, which may include standing for extended periods, bending, reaching, and lifting up to 50 pounds on an occasional basis, with or without reasonable accommodation. Physical demands may vary depending on assignment and client-site requirements.