Call Center Agent/Interviewer

Prcexcellence; Texas; Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

PTO

Holiday pay

Job summary

PRC is seeking a Remote Call Center Agent/Interviewer for part-time, work-from-home evenings. The role involves outbound healthcare surveys nationwide, with Texas residents prioritized.

You will read questions clearly, build rapport, and enter responses accurately while meeting quality and attendance targets. Candidates should have strong English communication, a private quiet workspace, and the ability to learn multiple software projects.

Qualifications

• Must reside in Texas.
• Clear, professional English communication.
• Friendly, engaging phone presence and good listening skills.

Responsibilities

• Make outbound calls to conduct surveys and interviews.
• Read survey questions accurately with a natural tone.
• Build rapport and actively listen to respondents.
• Enter responses accurately while speaking with respondents.
• Meet established quality, attendance, and productivity expectations.
• Learn multiple projects and computer programs.
• Maintain regular communication with supervisors and support staff.

Skills

Outbound calling

Active listening

Clear communication

Remote work

Attention to detail

Typing 20 WPM

Job description

Remote Call Center Agent / Interviewer – Part Time

PRC | Work From Home – Texas Residents Only

20–25 Hours/Week | Monday–Friday Evenings

Looking for a part-time work-from-home opportunity where your communication skills can make a difference?

PRC is hiring Remote Call Center Agents/Interviewers in Texas to conduct outbound healthcare surveys and other research calls. You’ll speak with people across the country, gather important feedback, and help provide healthcare organizations with information they can use to improve the patient experience.

What You’ll Do

• Make outbound calls to conduct surveys and interviews
• Read survey questions accurately while maintaining a natural, conversational tone
• Build rapport and actively listen to respondents
• Enter responses accurately while speaking with respondents
• Meet established quality, attendance, and productivity expectations
• Learn multiple projects and computer programs
• Maintain regular communication with supervisors and support staff

What We’re Looking For

• Must currently reside in Texas
• Clear and professional English communication skills
• Friendly, engaging, and conversational phone presence
• Strong listening skills and attention to detail
• Dependable and comfortable working independently from home
• Ability to type at least 20 WPM with accuracy
• Ability to learn and navigate multiple computer programs
• Professional, courteous, trustworthy, and patient

Work-From-Home Requirements

You must have:

• A private, quiet workspace
• Your own Windows 11+ PC or Mac with Apple OS 14+
• Antivirus protection and required security settings
• Reliable internet with at least 25 Mbsp upload / 50 Mbps download speedAdministrative access to install required software
• Smartphone or tablet with a camera for two-factor authentication

Schedule

• Part Time: 20–25 hours per week
• Monday–Friday evening schedules based on availability:
  • 4:00 PM–9:00 PM CST
  • 5:00 PM–9:00 PM CST

Why PRC?

At PRC, we believe your life outside of work matters. We offer a supportive team environment, work-from-home flexibility, opportunities to cross-train and learn additional projects, and room to grow.

Benefits include PTO and holiday pay for all employees.

If you’re dependable, enjoy connecting with people, and are looking for meaningful part-time remote work, we’d love to hear from you.

PRC is an EEO/AA Employer: M/F/Disabled/Vet

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US (Remote), excluding California, Colorado. Connecticut, Hawaii, Illinois, Maryland, Nevada, New York, Rhode Island, and Washington.