Call Center Agent Inbound Customer Service (Tulsa, OK - REMOTE**)

TieTalent; Oklahoma; Remote; Full time

Job summary

A leading company in contact center solutions is hiring a Call Center Agent for inbound customer service. This remote role requires on-site training in Tulsa, OK, and involves assisting customers, as well as providing support. The position offers competitive pay starting at $14.50/hour, along with benefits like paid time off, insurance, and 401K matching.

Benefits

Paid time off and holidays

Medical, dental, vision insurance

Paid life and pet insurance

401K with company match

Opportunities for advancement

Casual dress code

Qualifications

• Minimum 6 months call center experience required.
• At least 18 years old.
• Quiet designated work area at home if remote.

Responsibilities

• Handling inbound calls and providing customer support.
• Assisting in reuniting pets with their owners.
• Ensuring a positive customer experience.

Skills

Customer Support

Communication

Problem Solving

Education

High School diploma or GED

Job description

Call Center Agent Inbound Customer Service (Tulsa, OK - REMOTE**)

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About the Role

Call Center Inbound Customer Service Team Member (Tulsa, OK REMOTE**)

Location & Training: Must live in/near Tulsa, OK. On-site training in Tulsa for at least three weeks, followed by remote work from home (WFH) after meeting attendance and performance goals.

Responsibilities: Handling inbound calls, providing customer support, and assisting in reuniting pets with their owners. Answer calls 24/7, 365 days a year, and ensure a positive customer experience.

Shift Details: Day and evening schedules available. Specific shifts are assigned. Next class starts June 4th.

Benefits

• Competitive salary starting at $14.50/hour
• Paid time off and holidays
• Medical, dental, vision insurance; virtual doctor visits
• Paid life and pet insurance
• 401K with company match
• Opportunities for advancement
• Casual dress code

Qualifications

• Minimum 6 months call center experience (REQUIRED)
• High School diploma or GED
• At least 18 years old
• Quiet designated work area at home if remote
• Ability to pass drug screen and background check

About the Company

Avantive Solutions provides contact center and BPO solutions for leading companies in pet care and telecommunications. We foster an inclusive, innovative, and collaborative culture that promotes growth and meaningful work.

Apply at www.avantivesolutions.com/jobs.