California Remote Outreach Specialist I

Hinderliter De Llamas & Associates; Brea (CA); Híbrido; USD 32 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive base pay

401(k)

Health, dental, vision, life

PTO and holidays

Resumo da oferta

Hinderliter de Llamas & Associates in Brea, CA is seeking a Business Outreach Specialist I. The role focuses on outreach to California businesses to verify basic information for audit case resolution and revenue enhancement while reviewing sales tax data for simple issues.

It is an entry-level position reporting to the Associate Director of Tax Recovery Services. The role involves learning to gather data from multiple sources, communicating with small business owners, and building expertise in

Qualificações

• Clear and professional communication with small business owners and personnel.
• Capable of basic research to identify inconsistencies between small datasets.
• Proficient with Microsoft Office and HdL software applications.
• Open to constructive feedback and eager to learn and grow.
• Works well within a team and contributes positively to the team dynamic.

Responsabilidades

• Learn and apply tools and techniques to identify sales tax recovery opportunities.
• Develop outreach strategies to gather non-sensitive business information.
• Initiate basic telephone & email outreach, primarily focused on small California businesses, to obtain and verify information about operations.
• Ensure the timely and thorough resolution of sales tax audit leads with a focus on registration errors and simple issues.
• Build relationships with small business owners and tax preparers.
• Develop a strong working knowledge of California sales tax reporting regulations and guidelines.
• Develop a strong understanding of the team’s standard operating procedures.
• Acquire and assemble location and operations data from CDTFA and other sources.
• Document research and findings within the company’s software; prepare written inquiries for submittal to State agencies.
• Meet productivity and accuracy goals while being guided by senior team members.

Conhecimentos

Communication

Research

Microsoft Office

HdL software

Teamwork

Formação académica

High school diploma or equivalent

Associate degree or coursework in business/related field

Ferramentas

HdL sales & property tax apps

Descrição da oferta de emprego

Hinderliter de Llamas & Associates in Brea, CA is seeking a Business Outreach Specialist I. The role focuses on outreach to California businesses to verify basic information for audit case resolution and revenue enhancement while reviewing sales tax data for simple issues.

It is an entry-level position reporting to the Associate Director of Tax Recovery Services. The role involves learning to gather data from multiple sources, communicating with small business owners, and building expertise in