Calibration Technician (Scales)

MSI Viking; Raleigh, Northern (NC, KY); Hybrid; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Monthly productivity/quality bonus up 

Paid travel time

Medical insurance

Dental insurance

Disability insurance

Life insurance

401(k) with company match

Paid vacation and holidays

Continuing education opportunities

Job summary

MSI-Viking Gage is seeking a Scale Calibration Technician to join our Service team. The role predominantly travels to customer locations to perform calibration, inspection, troubleshooting, preventive maintenance, and repair of weighing equipment and scale systems.

The ideal candidate is mechanically inclined, independent, and focused on accurate service and customer satisfaction. Requirements include a high school diploma or equivalent, plus technical training preferred.

Qualifications

• High school diploma or equivalent required; technical or vocational training is a plus.
• Experience with scale calibration, scale repair, weighing systems, instrumentation, electronics, or industrial maintenance preferred.
• Mechanical and electrical troubleshooting skills.
• Strong attention to detail and accuracy.
• Ability to read and understand technical procedures, specifications, and equipment manuals.
• Basic computer skills and ability to complete electronic service documentation.
• Strong communication and customer-service skills.
• Ability to work independently and manage multiple service assignments.
• Valid driver’s license and acceptable driving record.
• Ability and willingness to travel regularly to customer locations within the assigned territory.
• Occasional overnight travel may be required.

Responsibilities

• Travel to customer locations to calibrate, test, inspect, preventive maintenance, and repair scales and weighing equipment.
• Service a variety of equipment including bench scales, floor scales, counting scales, indicators, and other weighing systems.
• Troubleshoot mechanical and electronic scale issues and determine repairs or corrective actions.
• Perform calibrations in accordance with procedures, manufacturer specifications, and quality standards.
• Identify out-of-tolerance conditions and communicate findings to customers.
• Accurately complete calibration records, service reports, and other documentation.
• Maintain tools, calibration standards, test weights, and service equipment.
• Safely load, unload, transport, and handle calibration equipment and weights.
• Follow safety procedures and customer-site requirements.
• Maintain professional appearance and provide courteous, responsive service at customer facilities.
• Manage assigned service calls and daily schedules with limited supervision.
• Communicate with customers and internal teams regarding service status and needs.
• Perform other duties as assigned.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Customer service

Independent work

Time management

Valid driver’s license

Education

High school diploma or equivalent

Technical or vocational training

Tools

Calibration equipment

Test weights

Service tools

Job description

MSI-Viking Gage is seeking a Scale Calibration Technician to join our Service team. This position is primarily responsible for traveling to customer locations to perform calibration, inspection, troubleshooting, preventive maintenance, and repair of weighing equipment and scale systems.

The ideal candidate is mechanically inclined, comfortable working independently, and focused on providing accurate, reliable service and a positive customer experience.

Repsonsibilities

• Travel to customer locations to perform calibration, testing, inspection, preventive maintenance, and repair of scales and weighing equipment.
• Service a variety of equipment, including bench scales, floor scales, counting scales, indicators, and other weighing systems.
• Troubleshoot mechanical and electronic scale issues and determine appropriate repairs or corrective actions.
• Perform calibrations in accordance with established procedures, manufacturer specifications, and applicable quality standards.
• Identify out-of-tolerance conditions and communicate findings and recommendations to customers.
• Accurately complete calibration records, service reports, and other required documentation.
• Maintain company-issued tools, calibration standards, test weights, and service equipment.
• Safely load, unload, transport, and handle calibration equipment and test weights.
• Follow company safety procedures and customer-site requirements.
• Maintain a professional appearance and provide courteous, responsive service while working at customer facilities.
• Manage assigned service calls and daily schedules with limited supervision.
• Communicate with customers and internal teams regarding service status, repairs, and follow-up needs.
• Perform other duties as assigned.

• High school diploma or equivalent required; technical or vocational training is a plus.
• Previous experience with scale calibration, scale repair, weighing systems, instrumentation, electronics, industrial maintenance, or a related technical field preferred.
• Mechanical and electrical troubleshooting skills.
• Strong attention to detail and accuracy.
• Ability to read and understand technical procedures, specifications, and equipment manuals.
• Basic computer skills and ability to complete electronic service documentation.
• Strong communication and customer-service skills.
• Ability to work independently and manage multiple service assignments.
• Valid driver’s license and acceptable driving record.
• Ability and willingness to travel regularly to customer locations within the assigned territory.
• Occasional overnight travel may be required.

Physical Requirements

• Ability to regularly stand, walk, bend, kneel, crouch, reach, and work around industrial equipment.
• Ability to lift and move tools, test weights, and calibration equipment as required.
• Ability to safely load and unload equipment from a company vehicle.
• Ability to use carts, dollies, lifting devices, and other material-handling equipment when needed.
• Ability to work in a variety of customer environments, including manufacturing and industrial facilities.

• Competitive pay based on skills and qualifications
• Opportunity to earn up to a $550 monthly bonus based on productivity and quality
• Paid travel time, including overtime
• Medical, dental, disability, and life insurance
• 401k with Company match
• Paid vacation and company holidays
• Continuing Education Opportunities