Calibration Lab Manager: Lead Team & Relocation Included

accreditedlabs; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Company-Paid Life Insurance

Paid Time Off

Paid Holidays

Company-Provided Equipment

Relocation Assistance

Job summary

Accredited Labs seeks a Calibration Service Manager to lead the Dallas lab operations, manage a team of Calibration Technicians and Assistant Service Managers, and ensure precision calibrations meet quality standards. You will drive profitability, develop budgets, and coordinate with sales to grow business while upholding ISO guidelines and customer satisfaction.

Requirements include at least 3 years of supervisory experience in calibration, strong technical skills across disciplines, and

Qualifications

• Minimum of 3 years of middle supervisory or management experience in the calibration industry.
• Strong multi-discipline technical skills supporting calibration operations.
• Proven ability to lead a team and manage multiple priorities.
• Strong knowledge of calibration policies, procedures, and methodologies.
• Working knowledge of quality documents such as ANSI/NCSL Z540-1, ISO 17025, ISO 9000, ISO 16949.
• Excellent presentation, written, and interpersonal communication skills.

Responsibilities

• Oversee daily lab calibration operations, prioritizing workflows and staff schedules.
• Supervise technician activities to ensure adherence to QA protocols.
• Ensure technicians are trained to perform calibrations and repairs per quality requirements.
• Collaborate with Sales and Branch Manager to identify new business opportunities and ROI.
• Develop and manage budgets and continuous improvement plans for lab performance.
• Act as primary customer contact to communicate value and build long-term relationships.
• Maintain high customer satisfaction by delivering timely solutions to inquiries.
• Address customer and employee issues promptly with professional communication.
• Maintain safe and positive work environment.
• Partner with corporate to manage recruitment, training, workload, performance reviews, and conflict resolution.

Skills

Calibration leadership

Team supervision

Customer relationship management

Quality systems

Problem solving

Tools

ANSI/NCSL Z540-1

ISO 17025

ISO 9000

ISO 16949

Job description

Accredited Labs seeks a Calibration Service Manager to lead the Dallas lab operations, manage a team of Calibration Technicians and Assistant Service Managers, and ensure precision calibrations meet quality standards. You will drive profitability, develop budgets, and coordinate with sales to grow business while upholding ISO guidelines and customer satisfaction.

Requirements include at least 3 years of supervisory experience in calibration, strong technical skills across disciplines, and