Cake Designer & Guest Experience Specialist

Lowes Foods; Wilkesboro (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Lowes Foods in Wilkesboro, NC is seeking a friendly bakery clerk to greet guests and assist with cake preparation, decorating and packaging. You will maintain product freshness, rotate stock and support sanitation across the cooler, prep area and sales floor.

The role requires lifting, standing for extended periods, and strong guest service skills. You will also communicate guest needs to management and help with end-of-day bakery tasks to meet budgeted goals.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs consistently and 50 lbs occasionally.
• Ability to read and understand information and direction.
• Effective communication, guest service and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods of time.

Responsibilities

• Provide polite, friendly greetings and interactions with all guests.
• Prepare product for sale (icing, decorating, pricing, packaging and labeling).
• Maintain product level, quality and freshness.
• When requested perform bakery clerk functions.
• Maintain sanitation standards in the cooler, freezer, prep area and sales area.
• Properly cleans work area, couplers and decorating bags.
• Maintain the organization of the freezer, including proper rotation of product according to variety.
• Communicate guest requests to management.
• Communicate temperature breakdowns to supervisor.
• Keep supply area neat and tidy at all times.
• Rotate icings and read dates on icings.
• Use cake manual as reference material.
• Write on cakes.
• Mix colors according to color chart.
• Master the airbrush usage.
• Use cake production sheet.
• Achieve budgeted sales, shrink and profits for the cake section of the bakery.
• Perform all other duties as assigned by management.
• Perform Front Porch duties to ensure 'guest arrival' standard is maintained.
• Announce specials and sale info on the PA system.
• Assist in product receiving and storage.

Skills

Friendly, outgoing personality

Teamwork

Customer service

Lifting 25 lbs

Read and understand directions

Job description

Lowes Foods in Wilkesboro, NC is seeking a friendly bakery clerk to greet guests and assist with cake preparation, decorating and packaging. You will maintain product freshness, rotate stock and support sanitation across the cooler, prep area and sales floor.

The role requires lifting, standing for extended periods, and strong guest service skills. You will also communicate guest needs to management and help with end-of-day bakery tasks to meet budgeted goals.