Cake Decorator & Guest Experience Specialist

Lowes Foods; Leland (NC); On-site; USD 26,000 - 36,000; Full time

Job summary

Lowes Foods seeks a friendly, guest-focused Bakery Clerk to greet customers, prepare and decorate bakery items, and ensure product freshness and presentation across the department. You will rotate icings, read dates, and assist with decorating using the cake production sheet.

You’ll communicate guest requests to management, announce specials on the PA, and help with front porch duties to welcome guests. You must be able to lift up to 50 lbs, stand long hours, and work well with a team in a

Qualifications

• Friendly and outgoing, able to interact with guests politely.
• Ability to lift 25 lbs consistently and 50 lbs occasionally.
• Able to bend, kneel and stand for extended periods.

Responsibilities

• Provide polite, friendly greetings and interactions with all guests.
• Prepare product for sale (icing, decorating, pricing, packaging and labeling).
• Maintain product level, quality and freshness.
• When requested perform bakery clerk functions.
• Maintain sanitation standards in the cooler, freezer, prep area and sales area.
• Properly cleans work area, couplers and decorating bags.
• Maintain the organization of the freezer, including proper rotation of product according to variety.
• Communicate guest requests to management.
• Communicate temperature breakdowns to supervisor.
• Keeps supply area neat, clean and tidy at all times.
• Properly rotates icings and reads dates.
• Use cake production sheet and read color charts if needed.
• Achieve budgeted sales, shrink and profits for the cake section of the bakery.
• Perform all other duties as assigned by management.
• Performs Front Porch duties to ensure 'guest arrival' standard is maintained.
• Announce specials and sale info on the PA system.
• Assist in product receiving and storage.

Skills

Friendly personality

Team player

Effective communication

Guest service

Physical strength

Reading comprehension

Job description

Lowes Foods seeks a friendly, guest-focused Bakery Clerk to greet customers, prepare and decorate bakery items, and ensure product freshness and presentation across the department. You will rotate icings, read dates, and assist with decorating using the cake production sheet.

You’ll communicate guest requests to management, announce specials on the PA, and help with front porch duties to welcome guests. You must be able to lift up to 50 lbs, stand long hours, and work well with a team in a