Cake Decorator FT

Lowes Foods, LLC; Mount Airy (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the community-oriented retail market is seeking an engaging guest service associate to join their bakery team. The role involves interacting warmly with guests, maintaining bakery product standards, and supporting efficient operations. Ideal candidates will demonstrate effective communication and customer service skills, along with a friendly disposition.

Qualifications

• Must be at least 18 years old.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to read and understand information.

Responsibilities

• Provide polite, friendly greetings and interactions with all guests.
• Maintain product level, quality and freshness.
• Assist in product receiving and storage.

Skills

Friendly personality

Communication skills

Guest service skills

Ability to work well with others

Job description

Overview

To grow community through building guest loyalty and providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience.

Responsibilities

1. Provide polite, friendly greetings and interactions with all guests.

2. Prepare product for sale (icing, decorating, pricing, packaging and labeling).

3. Maintain product level, quality and freshness.

4. When requested perform bakery clerk functions.

5. Maintain sanitation standards in the cooler, freezer, prep area and sales area.

6. Properly cleans work area, couplers and decorating bags.

7. Maintain the organization of the freezer, including proper rotation of product according to variety.

8. Communicate guest requests to management.

9. Communicate temperature breakdowns to supervisor.

10. Keeps supply area neat, clean and tidy at all times.

11. Properly rotates icings (including how to read dates of icings) and scrapes down buckets.

12. Use cake manual as reference material.

13. Write on cakes.

14. Properly mix colors according to color chart.

15. Masters the use of the airbrush.

16. Use cake production sheet.

17. Achieve budgeted sales, shrink and profits for the cake section of the bakery.

18. Perform all other duties as assigned by management.

19. Performs Front Porch duties to ensure “guest arrival” standard is maintained.

20. Announce specials and sale info on the PA system.

21. Assist in product receiving and storage.

Qualifications

1. Friendly, outgoing personality.

2. Ability to work well with others.

3. Ability to lift 25 lbs. consistently and 50 lbs. occasionally.

4. Ability to read and understand information and direction.

5. Effective communication, guest service and selling skills.

6. Must be at least 18 years old.

7. Ability to bend, kneel and stand for extended periods of time.

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