Cake Decorator Floater FT

Southeastern Grocers; North Carolina; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a talented cake decorator to enhance guest experiences through exceptional service and quality baked goods. In this role, you'll be responsible for crafting delightful cakes and pastries while ensuring a welcoming atmosphere. Your attention to detail and commitment to customer satisfaction will play a crucial role in building guest loyalty. Join a company that values diversity and fosters a culture of belonging, where your creativity and skills can shine. If you have a passion for baking and a knack for customer service, this opportunity is perfect for you!

Qualifications

• Must be 18 years of age and able to work in the US.
• Ability to read, write, and speak English proficiently.

Responsibilities

• Provide excellent service by greeting and assisting guests promptly.
• Maintain product quality and variety in the display case.
• Decorate baked goods per guest requests ensuring satisfaction.

Skills

Customer Service

Attention to Detail

Baking Skills

Communication Skills

Education

High School Diploma or Equivalent

Tools

Baking Equipment

Decorating Tools

Job description

Overview

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

The cake decorator is responsible for increasing guest confidence and loyalty by providing courteous and prompt service, consistent operating conditions, and a friendly atmosphere. This position will produce baked goods according to guest requests.

Qualifications

Minimum Qualifications

• Must be 18 years of age.
• Floater ONLY: Must be able to travel at least 80% of the time.
• Compliance with all Winn-Dixie policies and procedures.
• Ability to read, write, and speak English proficiently.
• Ability to understand and follow English instructions.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.

Preferred Qualifications

• High standard of integrity and reliability.
• Ability to distinguish color and contrast.

Job Responsibilities

• Provide continuous attention to guest needs; greet, assist, and thank guests in a prompt, courteous, and friendly manner.
• Maintain products as needed to present appropriate quantity, quality, and variety in the display case.
• Offer product suggestions when appropriate.
• Maintain an efficient and organized method of receiving and processing guest orders.
• Process/bake merchandise according to production guidelines; proof products to ensure quality assurance.
• Decorate merchandise per guest request ensuring satisfaction with all products.
• Receive and unload delivery truck and store products in designated area.
• Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Operate department equipment and tools.
• Keep work area clean, orderly, and free from safety hazards; report faulty equipment and hazards to management.
• Notify management of team member theft, guest shoplifting, unauthorized mark-downs, property defacement, or any action that is illegal and/or against company policy.
• Floater ONLY: Travel to assigned stores to complete duties.
• Perform other job-related duties as assigned.