Cake Decorator: Creative Pastry Artist & Guest Experience

Giant Eagle, Inc.; New Castle (PA); On-site; USD 25,000 - 38,000; Full time

Job summary

Giant Eagle in New Castle, PA is seeking a Cake Decorator to craft attractive and tasty pastries while delivering exceptional guest service. You will be part of a Bakery team focused on creating fresh, beautifully decorated cakes and sweets for events and daily sales.

The role emphasizes teamwork, leadership growth, and a passion for food trends. You will connect with customers, share culinary creativity, and ensure high quality and safety in all bakery products.

Qualifications

• Satisfactory completion of job specific skills assessment.
• 6 to 12 months experience or successful completion of Giant Eagle Apprenticeship program.
• No High School diploma required

Responsibilities

• Fill tables and cases with cakes by taking product from prep area to sales area.
• Follow proper procedures to ensure store meets out-of-stock percentage goals.
• Apply merchandising principles that will help to generate sales as well as WOW the guest.
• Take special orders from guests over the telephone and in person.
• Maintain quality of product for sale by checking sales area for dates and condition of product.
• Document and/or record daily known loss.
• Maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products.
• Provide exemplary customer service by greeting customers and ensuring they are able to locate the products they are looking for.
• Inspire your fellow Team Members and our guests with a passion for food and a willingness to go the Extra Mile to provide the best product.
• Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment.
• Maintain cleanliness of equipment, tables, utensils, floor, etc. to ensure that safety and sanitation regulations are met.
• Prepare and decorate product for the Bakery cases and displays, rotating product and ensuring code dating procedures are followed and only the freshest product is available for sale.
• Maintain proper safety and sanitation methods, emergency procedures, cleanups, steritech, proper lifting and housekeeping to ensure department standards are met.
• Accurately record special orders on Bakery products to ensure the customer is delighted with the finished product.
• Maintain department procedures, daily setups, order taking, understanding copyright policies and proper product rotation.
• Constantly stay on top of new product knowledge and procedures, such as product information by category, special orders, cake program, portion control, seasonal items and mixing colors.
• Ice and decorate cakes by taking prepared icing and applying to cake using spatulas and icing bags.
• Prepare icing and products for all cakes and other decorated items by reading recipes, measuring ingredients, and mixing product.
• Assist in maintaining Bakery backroom, cooler and freezer efficiency by unloading deliveries.
• Operate department equipment, including mixers, scales, airbrush gun, knives, cut gloves and personal protective equipment (anti-slip shoes).
• Assist in other areas as required.

Skills

Customer service

Team collaboration

Food safety

Education

No HS diploma

Job description

Giant Eagle in New Castle, PA is seeking a Cake Decorator to craft attractive and tasty pastries while delivering exceptional guest service. You will be part of a Bakery team focused on creating fresh, beautifully decorated cakes and sweets for events and daily sales.

The role emphasizes teamwork, leadership growth, and a passion for food trends. You will connect with customers, share culinary creativity, and ensure high quality and safety in all bakery products.