Cake Decorator

Southeastern Grocers; Jacksonville (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Cake Decorator, where your creativity and skills will shine in crafting beautiful baked goods. In this dynamic role, you'll produce high-quality decorated items, ensuring customer satisfaction and loyalty through exceptional service and product quality. You'll play a vital part in the bakery department, working collaboratively with a diverse team to create an inviting atmosphere for customers. If you have a passion for baking and a commitment to excellence, this is the perfect opportunity to showcase your talents and grow in a supportive environment.

Qualifications

• Must be 18 years of age and able to comply with company policies.
• Ability to read, write, and speak English proficiently.

Responsibilities

• Decorates cakes, pastries, and other bakery items to customer satisfaction.
• Maintains product quality and freshness while managing inventory efficiently.

Skills

Customer Service

Food Safety Practices

Teamwork

Communication

Education

High School Diploma or equivalent

Job description

Overview

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

Cake Decorator

Job Purpose

Produces high quality decorated items and baked goods according to the company’s standard product offerings. Decorates cakes, pastries, cupcakes, cookies and other bakery items. Assists in the daily operations in the bakery department. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team.

Essential Responsibilities

1. SERVICE (40%): Creates an environment that enables customers to feel welcome, important and appreciated to increase customer confidence and loyalty. Ensures the department is merchandised per plan. Delivers daily conditions that meet the company’s expectations for at shelf product availability, freshness, quality and value. Offers product samples, answers product questions and offers customers assistance in finding or suggesting products. Ensures customer requests and special orders are fulfilled. Maintains an efficient and organized method of receiving and processing customer orders. Decorates merchandise per customer request ensuring satisfaction with all products.
2. FINANCIAL (40%): Completes daily and weekly tasks (communications, online training, etc.). Processes/bakes merchandise according to production guidelines; proofs products to ensure quality assurance. Reviews product quality for “sell by” dates and takes necessary action. Checks production schedule to determine variety and quantity of goods to bake. Receives and unloads delivery truck and stores products in designated area. Stocks and rotates department products to ensure freshness and date control; restocks and uses supply items efficiently to eliminate waste and maintain the lowest supply cost. Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory.
3. LEADERSHIP (10%): Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Guides and empowers the team to meet or exceed the goals. Adheres to all local, state, and federal laws, and company guidelines.
4. COMPLIANCE/SAFETY (10%): Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, USDA, and DOA. Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management.

Disclaimer: Performs other job-related duties as assigned.

Qualifications

Minimum Qualifications

• Must be 18 years of age.
• Floater ONLY: Must be able to travel at least 80% of the time.
• Compliance with all Winn-Dixie policies and procedures.
• Ability to read, write and speak English proficiently.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.

Preferred Qualifications

• High standard of integrity and reliability.
• Ability to distinguish color and contrast.