Cake & Cupcake Decorator — Customer-First Specialist

foodcityinternship; Church Hill (TN); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

401(k) match

Employee stock ownership plan

Weekly pay checks with Direct Deposit

Company paid Life and Disability Insur

Medical Plan

Dental Plan

Paid Holidays

Paid Vacations

Associate Offers

Job summary

Food City is offering an internship focused on delivering friendly, efficient customer service while learning bakery and food service operations. You will assist in decorating cakes, stocking cases, and supporting daily food preparation under supervision.

Based in Tennessee, this on-site role emphasizes teamwork, reliability, and the ability to follow instructions to meet company standards and customer expectations. Flexible schedules and introductory training are provided.

Qualifications

• Must be 18 years of age or older.
• Food Service experience a plus, but not required.
• Ability to meet standard Physical, Mental, and Visual demands.
• Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact with various levels of individuals on a daily basis.
• Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies.

Responsibilities

• Ensure efficient and courteous customer service at all times in support of the company mission to “Run the Best Store in Town!”
• Maintain a positive attitude; create an atmosphere of friendliness and fun through flexibility and teamwork.
• Generate a positive, friendly, and fun working environment with a customer first initiative by greeting and speaking to customers, provide prompt, courteous, and efficient customer service.
• Prepare and produce “Quality” food & products to meet or exceed our customer & company expectations
• Decorate specialty cakes, including use of photo cake computer
• Decorate cupcakes and cookies
• Maintain cookie and cake cases
• Take telephone order for food and specialty cakes
• Maintain table cakes
• Assist in proper rotation and dating of Food Service products
• Responsible for maintaining product inventory and ordering
• Keep display case, workstation, and area around workstation neat and clean
• Make sure that all special cake orders are ready for delivery to customer at or before time
• Food Service Associates should expect to be cross trained in multiple areas with varying responsibilities.

Skills

Customer service

Teamwork

Follow instructions

On-site work

Flexibility

Job description

Food City is offering an internship focused on delivering friendly, efficient customer service while learning bakery and food service operations. You will assist in decorating cakes, stocking cases, and supporting daily food preparation under supervision.

Based in Tennessee, this on-site role emphasizes teamwork, reliability, and the ability to follow instructions to meet company standards and customer expectations. Flexible schedules and introductory training are provided.