Cake Artist & Guest Experience Specialist

Lowes Foods; Winston-Salem (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowes Foods in Winston-Salem, NC is seeking a friendly bakery clerk to support cake decorating and daily bakery operations. You will greet guests, prepare products for sale, and maintain quality and sanitation standards in the bakery area.

The role emphasizes customer service, teamwork, and accurate product handling. Previous experience is helpful but a positive attitude and willingness to learn are key. This on-site position offers growth opportunities in a busy grocery bakery.

Qualifications

• Friendly, outgoing personality.
• Ability to lift 25 lbs consistently and 50 lbs occasionally.
• Ability to read and understand information and direction.
• Effective communication, guest service and selling skills.
• Must be at least 18 years old.

Responsibilities

• Provide polite, friendly greetings and interactions with all guests.
• Prepare product for sale (icing, decorating, pricing, packaging and labeling).
• Maintain product level, quality and freshness.
• When requested perform bakery clerk functions.
• Maintain sanitation standards in the cooler, freezer, prep area and sales area.
• Properly cleans work area, couplers and decorating bags.
• Maintain the organization of the freezer, including proper rotation of product according to variety.
• Communicate guest requests to management.
• Communicate temperature breakdowns to supervisor.
• Keeps supply area neat, clean and tidy at all times.
• Properly rotates icings (including how to read dates of icings) and scrapes down buckets.
• Use cake manual as reference material.
• Write on cakes.
• Properly mix colors according to color chart.
• Masters the use of the airbrush.
• Use cake production sheet.
• Achieve budgeted sales, shrink and profits for the cake section of the bakery.
• Perform all other duties as assigned by management.
• Performs Front Porch duties to ensure “guest arrival” standard is maintained.
• Announce specials and sale info on the PA system.
• Assist in product receiving and storage.

Skills

Friendly

Teamwork

Communication

Guest service

Selling skills

Physical strength

Job description

Lowes Foods in Winston-Salem, NC is seeking a friendly bakery clerk to support cake decorating and daily bakery operations. You will greet guests, prepare products for sale, and maintain quality and sanitation standards in the bakery area.

The role emphasizes customer service, teamwork, and accurate product handling. Previous experience is helpful but a positive attitude and willingness to learn are key. This on-site position offers growth opportunities in a busy grocery bakery.