Cage/Player Services Cashier - Swing Shift

Churchill Downs Incorporated (CDI); Oregon; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Cage/Player Services Cashier for a swing shift role. This position involves cash handling, customer service, and ensuring a smooth gaming experience for patrons. You'll be responsible for cashing out customers, managing sports wagers, and maintaining accurate financial records. The ideal candidate will have a high school diploma and some cashiering experience, along with a strong attention to detail and the ability to work in a fast-paced environment. Join a dynamic team and contribute to an engaging atmosphere where customer satisfaction is a top priority.

Qualifications

• 6 months cashiering or banking experience preferred.
• Able to obtain and maintain a valid Kentucky gaming/racing license.

Responsibilities

• Cashing customers out and providing correct change.
• Responsible for placing and redeeming Sports wagers.
• Ensuring cash drawer is balanced and secure.

Skills

Cash handling

Customer service

Attention to detail

Ability to work under pressure

Education

High School Diploma or equivalent

Job description

Cage/Player Services Cashier - Swing Shift

Job Category: Cash Operations

Requisition Number: CAGEP019212

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• Posted: April 4, 2025
• Full-Time
• On-site

Locations

Oak Grove, KY 42262, USA

Description

SPECIFIC DUTIES AND RESPONSIBILITIES

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration. It may be expanded to include other duties and responsibilities deemed necessary.

• Responsible for cashing customers out, giving correct change, and answering customer questions in a courteous and professional manner.
• Responsible for placing Sports wagers as well as redeeming Sports wagering vouchers for cash.
• Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift, ensuring that guests have a favorable gaming experience.
• Keeping cash drawer balanced and impressed. Making exchanges with vault as necessary.
• Verifying and documenting personal identification information for check and cash advance transactions.
• Completing CTRs, W2Gs, and MTLs.
• Responsible for customer relations.
• Fill in as a Main Banker when necessary.
• Tracking and issuing player cards for new and existing accounts.
• Redeem points from accounts for patrons for cash or prizes.
• Assisting with weekly and large-scale Gaming Tournaments, including registration, greeting busses, handing out coupon books, issuing Oak Grove Players Cards, handling special coupons, and any other business.
• Ensure the safety and security of guests and Team Members.
• Assist when needed with Promotions & Special Events setup/teardown, executions, and announcing.
• Other duties as assigned.

STANDARDS OF PERFORMANCE

• Available to work when needed, including weekends, holidays, and nights.

EDUCATION, TRAINING, AND EXPERIENCE

• High School Diploma or equivalent required.
• 6 months cashiering or banking experience preferred.
• Able to obtain and maintain a valid Kentucky gaming/racing license and a Race and Sportsbook Employee License.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand, walk, use hands to finger, reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 25lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.