Cage/Player Services Cashier - Grave Shift

Churchill Downs Incorporated (CDI); Oregon; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Cage/Player Services Cashier for the grave shift. This role involves providing exceptional customer service, managing cash transactions, and ensuring a positive gaming experience for patrons. The ideal candidate will have a keen eye for detail, a strong background in cash handling, and the ability to work in a fast-paced environment. Join a dynamic team where your contributions will enhance the gaming experience and support exciting events. If you're looking for a rewarding opportunity in a vibrant setting, this position is perfect for you.

Qualifications

• Must have a High School Diploma or equivalent.
• 6 months cashiering or banking experience preferred.

Responsibilities

• Cashing customers out and giving correct change.
• Responsible for placing Sports wagers and redeeming vouchers.
• Ensuring cash drawer is balanced and making exchanges as needed.

Skills

Customer Service

Cash Handling

Attention to Detail

Communication

Education

High School Diploma

Job description

Cage/Player Services Cashier - Grave Shift

Job Category: Cash Operations

Requisition Number: CAGEP019441

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• Posted : April 25, 2025
• Full-Time
• On-site

Locations

Showing 1 location

Oak Grove, KY 42262, USA

Description

SPECIFIC DUTIES AND RESPONSIBILITIES

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration. It may be expanded to include other duties and responsibilities deemed necessary.

• Responsible for cashing customers out, giving correct change, and answering customer questions in a courteous and professional manner.
• Responsible for placing Sports wagers as well as redeeming Sports wagering vouchers for cash
• Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift. Ensuring that guests have a favorable gaming experience.
• Keeping cash drawer balanced and impressed. Making exchanges with vault, as necessary.
• Verifying and documenting personal identification information for check and cash advance transactions.
• Completing CTRs, W2Gs, and MTLs.
• Responsible for customer relations.
• Fill in as a Main Banker when necessary.
• Tracking and issuing player cards for new and existing accounts.
• Redeem points from accounts for patrons for cash or prizes.
• Assisting with weekly and large-scale Gaming Tournaments, including registration. Greeting busses requiring the explanation of the casino, the handing out of coupon books and issuing Oak Grove Players Cards, handling special coupons, and any other business.
• Ensure the safety and security of guests and Team Members.
• Assist when needed with Promotions & Special Events setup/teardown, executions and announcing
• Other duties as assigned.

STANDARDS OF PERFORMANCE

• Available to work when needed, including weekends, holidays, and nights.

EDUCATION, TRAINING, AND EXPERIENCE

• High School Diploma or equivalent required.
• 6 months cashiering or banking experience preferred.
• Able to obtain and maintain a valid Kentucky gaming/racing license and a Race and Sportsbook Employee License

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 25lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.