Cage Operations Supervisor - Compliance & Cash Handling

Sam's Town Hotel & Casino, Shreveport; Shreveport (LA); On-site; USD 32,000 - 40,000; Full time

Job summary

Sam's Town Hotel & Casino, Shreveport is seeking a dedicated individual to assist the Casino Cage/Credit Manager. The role includes protecting casino cage assets, supervising team members, and ensuring compliance with regulations.

Qualified candidates must have at least 2 years of experience in cage operations and excel in customer service. Skills in money handling and familiarization with office software are essential. This position offers a vital role in the operational success of the casino.

Qualifications

• Must be 21 years of age.
• Minimum 2 years experience working in all facets of cage operations.
• Prior experience with money handling transactions is essential.

Responsibilities

• Assist Casino Cage/Credit Manager in protecting casino cage assets.
• Supervise, train, and evaluate work performance of team members.
• Review and monitor documents to ensure compliance with gaming regulations.
• Resolve customer complaints and disputes as needed.

Skills

Money handling transactions

Supervisory experience

Excellent communication skills

Ability to operate CMS, ACSC, Microsoft Office

Tools

Microsoft Office

KRONOS software

Jetsort, Jetscan gaming ticketing kiosks

Job description

Sam's Town Hotel & Casino, Shreveport is seeking a dedicated individual to assist the Casino Cage/Credit Manager. The role includes protecting casino cage assets, supervising team members, and ensuring compliance with regulations.

Qualified candidates must have at least 2 years of experience in cage operations and excel in customer service. Skills in money handling and familiarization with office software are essential. This position offers a vital role in the operational success of the casino.