Cage & Credit Operations Lead

SmartRecruiters, Inc.; Norfolk (VA); On-site; USD 49,000 - 82,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Cage and Credit operations professional to manage shift activities, scheduling, and compliance duties to ensure accurate funds handling and service excellence. You will supervise Main Cage, Banks, and Booths, coordinate with other departments, and perform required paperwork while maintaining strong guest relations and adherence to gaming regulations.

Ideal candidates will have prior Cage, Credit, and collection experience, solid computer skills, and the

Qualifications

• Must be able to speak, read, write, and understand English.
• High School diploma or GED required.
• Strong organizational, analytical skills and attention to detail required.
• Previous Cage, Credit, and Collection experience required.
• Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
• Extensive computer skills with Microsoft Office Suite required.
• PC and data entry experience required.
• Ability to comprehend simple written and verbal instructions.
• Basic mathematical skills such as addition, subtraction, multiplication, and division.
• Ability to carry, push, and pull items up to 50 pounds.

Responsibilities

• Constantly schedules, coaches, and evaluates Main Cage, Banks, and Booths for optimum performance & service.
• Constantly ensures proper and effective accountability of funds during the shift.
• Frequently completes required accountability and compliance paperwork for the shift.
• Frequently coordinates with shift managers/supervisors of other departments to ensure timely, courteous service.
• Constantly promotes outstanding guest service and resolves guest related issues.
• Constantly performs credit/check-cashing duties within the scope of his/her authorized levels.
• Occasionally assigned other duties by the Cage/Credit Manager.

Skills

English proficiency

Organizational skills

Analytical skills

Attention to detail

Microsoft Office

Data entry

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

Boyd Gaming Corporation is seeking a Cage and Credit operations professional to manage shift activities, scheduling, and compliance duties to ensure accurate funds handling and service excellence. You will supervise Main Cage, Banks, and Booths, coordinate with other departments, and perform required paperwork while maintaining strong guest relations and adherence to gaming regulations.

Ideal candidates will have prior Cage, Credit, and collection experience, solid computer skills, and the